DigitalII

**Location:** 726 Exchange Street, Buffalo New York ### **Job Summary** The Digital II role is focused on building optimal customer experiences by leveraging data and tying it back to a bigger strategic vision, enhancing processes, and improving the client experience.The Digital II is responsible for contributing to and executing against the strategic plan for enhancing the capabilities of our products across Key's Lines of Business. Initiate and lead projects, initiatives and capabilities to implement current digital capabilities and help drive innovation while collaborating closely with marketing, technology, and other internal partners to ensure effective deployment and execution. This role could support digital service, acquisition or commercial capabilities/experiences and report in to the Consumer Servicing, Originations & Wellness, or Commercial Servicing team. **Essential Functions** * ### Partner and support work of product owners and other team members to build and deliver enhancements to Key Bank’s mobile and online capabilities. Collaborate with designers, software engineers, and others across the organization for alignment and transparency. * ### Initiate and lead projects to implement enhancements and innovation while collaborating closely with marketing, technology, product partners, vendors, and internal partners to ensure effective deployment of budget in order to maximize our digital investment. * ### Draw digital strategies and/or insights from analysis, tests hypothesis, recommends strategy based on insights. * ### Develop strong business/ financial knowledge and understand clients’ needs, demonstrate a strong understanding of technology to collaborate with our technology partners to build or integrate scalable and extensible capabilities * ### Execute initiatives and co-manage or assist on individual backlog items related to complex efforts * ### Translate business goals into digital product concepts and tactical user stories. * ### Work closely