Radisson Hotel Group
Hospitality
DigitalExperienceTrainee
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“Digital Experience Trainee at Radisson Hotel Group. Skills: Digital Experience, Content Quality, Project Support. Improve content quality on website and app. Support content marketing roadmap delivery”
What You'll Achieve.
Deliver a top-notch online experience; Improve the quality of the content; Showcase hotel portfolio; Ensure website and app are looking great; Promote hotel uniqueness; Create brand value; Drive business to digital products
Industry & Context.
Critical thinking; Quantitative and qualitative analytical skills; Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems
What They're Looking For.
Must Have
Confidence and passion in managing content and creating stories to share, Bachelor’s degree in Marketing, Advertising, Communications or similar, Critical thinking, quantitative and qualitative analytical skills, High degree of ownership and accountability, Capable of working cross-functionally across teams, Gather and scope out enhancement ideas and requirements, Excellent communication skills, Excellent oral and written communication skills in English, Ability to work with technical staff
Nice to Have
1 year of experience working on a website, basic working knowledge of HTML, any other web tools for content management
What You'll Do.
Improve content quality on website and app
Support content marketing roadmap delivery
Ideate and test features and components
Extract and assemble information
Conduct analysis and develop reports
Keep up with editorial and UX techniques
Share best-practice examples
How You'll Work.
Team & Collaboration
Work closely with a diverse group of teams; Collaborate with Content team; Collaborate with UX; Collaborate with Digital Product Development; Collaborate with Localization Services; Collaborate with Personalization; Collaborate with Food & Beverage; Collaborate with Meetings and Events; Collaborate with Branding; Communicate issues and suggest improvements to technical staff
Communication Scope
Excellent communication skills; Ability to gather ideas and feedback; Excellent oral and written communication skills in English
Process & Methodology
Support with the delivery of projects
Full Job Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Radisson Hotel Group is looking for a Digital Experience Trainee to join its Digital Experience Center of Excellence team in Madrid. This is an exciting opportunity to be part and learn from a multinational team made of digital experts that aims at transforming the way Radisson engages with guests digitally to make their travel experience special, Every Moment Matters. Reporting to the Digital Experience and Localization Manager, the Digital Experience Trainee will be part of a team responsible for delivering a top-notch online experience on the ecommerce RadissonHotels.com and Radisson Hotels Mobile App. This role will support the Digital Experience team in improving the quality of the content on the website and app and support with the delivery of projects to showcase our hotel portfolio in Europe, Middle East, Africa and Asia Pacific. This person will additionally support in the execution of the content marketing timeline and work with the digital team to ensure the website and app are looking great for our customers. The Digital Experience Trainee will work closely with a diverse group of teams (e.g., Content team, UX, Digital Product Development, Localization Services, Personalization, Food & Beverage, Meetings and Events, Branding) to promote hotel uniqueness and create brand value and drive business to Radisson Hotel Group’s digital products. The Digital Experience Trainee has the responsibility to: · Help the t
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