ADCI MAA
Editorial, Writing, Content Management, alexa and amazon devices
DigitalContentAssociate,FireTV
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Digital Content Associate, FireTV at ADCI MAA. Manage and validate digital content. Verify accuracy of errors”
What You'll Achieve.
Improve ML; Ensure accuracy and relevance; Ensure consistency and adherence to standards; Ensure best possible customer experience
Industry & Context.
What They're Looking For.
Must Have
Graduate in any stream, Working knowledge of MS Office, Attention to detail, Flexible to work in various workflows, Open to learn new tools and technologies, Willingness to work on repetitive work
Nice to Have
Passionate about Digital content, Active user of OTT platforms, Familiarity with global movies/TV shows sources like IMDb
What You'll Do.
Manage and validate digital content
Verify accuracy of errors
Classify errors according to SOPs
Exercise sound judgment
Highlight observations about daily operations and tools
Adhere to standard operation procedure
Maintain high level of attention to detail
Ensure best possible customer experience
Maintain and update digital content catalog
Ensure accuracy and relevance
Input and manage metadata
Ensure consistency and adherence to standards
Keep a track on all activities
Take ownership in various activities
Actively participate in calibration
Participate in team hurdles
Give attention to the daily process
Share challenges with supervisors
How You'll Work.
Team & Collaboration
Work within team; Actively participate in calibration; Participate in team hurdles; Share suggestions
Communication Scope
Written communication; Verbal communication
Full Job Description
A Content Associate is typically responsible for managing and validating digital content within FireTV catalog. Their primary responsibilities include verifying accuracy of the errors, removing duplicates, and classifying errors according to established Standard Operating Procedures to improve ML. The individual should exercise sound judgment and highlight observations about daily operations and tools with their supervisors. They are expected to adhere to standard operation procedure and maintain high level of attention to detail, in order to ensure the best possible customer experience on FireTV devices. Key job responsibilities - Content Management: Maintain and update the digital content catalog to ensure accuracy and relevance. - Data Entry & Reporting: Input and manage metadata for various content types, ensuring consistency and adherence to standards. Keep a track on all the activities performed for the day. - Collaboration: Work within team and take ownership in various activities. Actively participate in calibration, team hurdles and share suggestions. - Problem identification: Give attention to the daily process and share the challenges with supervisors for improvement. About the team Digi-Flex primarily focuses on providing highest quality content experience for digital programs across the globe. We believe high-quality content and service will help us earn the trust and loyalty of customers. Basic Qualifications: - Must be a graduate in any stream - Working knowledge of MS Office - Strong written and verbal communication. - Attention to detail & flexible to work in various workflows. - Open to learn new tools and technologies. - Willingness to work on repetitive work on day to day basis. Preferred Qualifications: - Highly passionate about Digital content specially Movies/Shows/Series. - Active user of OTT platforms. - Familiarity with global movies/TV shows sources like IMDb. Our inclusive culture empowers Amazonians to deliver the best results for our cu
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