Sanofi
Healthcare
DigitalConsumerExperienceResearchLead
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“Digital Consumer Experience Research Lead at Sanofi. Skills: Design Research, User Experience, Data Analysis, Stakeholder Engagement. Conduct foundational research. Understand user behaviors”
What You'll Achieve.
Enhance user satisfaction; Enhance user engagement; Develop successful products; Create intuitive solutions; Create effective solutions
Industry & Context.
Problem-solving; Critical thinking; Actionable insights
What They're Looking For.
Must Have
Seasoned at conducting research, Proficiency in research methodologies, Ability to analyze and synthesize data, Ability to work with cross-functional teams, Excellent verbal and written communication skills in English and French, Bachelor’s degree in a relevant field
Nice to Have
Advanced degree preferred
What You'll Do.
Conduct foundational research
Understand user behaviors
Understand user needs
Understand user motivations
Gather qualitative data
Gather quantitative data
Identify participants for studies
Recruit participants for studies
Identify patterns from research data
Identify trends from research data
Identify insights from research data
Synthesize research findings
Illustrate user experience
Identify key touchpoints
Understand product usage
Contribute research insights
Integrate research findings
Communicate with stakeholders
Present findings to stakeholders
Facilitate decision-making
Create research reports
Create research presentations
Stay updated on research techniques
Stay updated on research tools
Enhance research quality
Enhance research effectiveness
How You'll Work.
Team & Collaboration
Cross-functional work; Senior researchers; Designers; Product managers; Engineers; Stakeholder engagement; Effective communication
Communication Scope
Verbal communication; Written communication; Reporting; Visual storytelling
Full Job Description
_Le contenu du poste est libellé en anglais car il nécessite de nombreuses interactions avec nos filiales à l’international, l 'anglais étant la langue de travail._ _This job offer is accessible to all, regardless of gender._ **Job title:**_Digital Consumer Experience Research Lead_ * **Location:**_Lyon_ * _Hybrid: 3 days onsite_ # _About the Job_ The Consumer Experience Group at Sanofi is seeking a proactive and insightful Design Research Lead to join our team. This role is instrumental in shaping the user experience by understanding user behaviors, needs, and motivations through various research methodologies. The ideal candidate will play a key role in informing design and product strategies to enhance user satisfaction and engagement. At Sanofi, we are committed to delivering next-generation healthcare that meets the evolving needs of patients and customers. By harnessing stakeholder insights and leveraging cutting-edge technology like AI responsibly, we strive to explore problems deeper and solve sooner than ever before. Join our Consumer Experience group as a Research Lead, and you can help make this vision a reality. As a Research Lead for digital products and tools within the Consumer Experience Group at Sanofi, you will play a crucial role in ensuring our solutions are user-centered, innovative, and highly adoptable. Your expertise in foundational and user-focused research will be essential for developing successful products that truly meet the needs and preferences of our users. By leading comprehensive research initiatives, you will gather valuable insights into user behaviors, motivations, and pain points, guiding the design and development process to create intuitive and effective digital solutions. Join us at Sanofi and be a part of our mission to deliver cutting-edge healthcare solutions that make a real difference in the lives of patients and customers. Together, we can leverage data insights and AI to push the boundaries of what’s possible in health
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