Zaelab
Information Technology and Services
DigitalConsultingArchitect,CPQ
Neural analysis suggests this role is
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“Digital Consulting Architect, CPQ at Zaelab. Skills: CPQ, Quote-to-Cash, Solution Architecture, ServiceNow. Serve as technical authority for CPQ and Quote-to-Cash initiatives. Represent Zaelab in client-facing architectural discussions”
Industry & Context.
Troubleshoot complex functional and technical issues; Identifying root causes; Driving resolution
What They're Looking For.
Must Have
8+ years of experience in enterprise consulting or solution architecture, 3+ years focused specifically on CPQ, Quote-to-Cash, B2B Commerce or complex product configurations, Proven experience designing and delivering custom CPQ or product configurator solutions, Experience integrating CPQ with CRM, ERP, commerce platforms, and middleware, Hands-on experience with modern web and integration technologies, Demonstrated ability to engage and influence senior stakeholders, Proven experience designing or implementing AI-driven workflows or leveraging AI insights to improve service operations, Certified System Administrator, Certified Application Developer, Certified Implementation Specialist – Sales & Order Management (SOM), Certified Implementation Specialist – Customer Service Management (CSM), Certified Implementation Specialist – Field Service Management (FSM), ServiceNow CPQ / Product Configuration (Logik. ai) Certification, Certified Technical Architect
Nice to Have
Experience in digital commerce, service modernization, or customer experience transformation, Background in Manufacturing and B2B, Salesforce CPQ Specialist, Salesforce Revenue Cloud Consultant, Salesforce Architect, Salesforce Service Cloud Consultant, Salesforce Field Service Lightning
What You'll Do.
Serve as technical authority for CPQ and Quote-to-Cash initiatives
Represent Zaelab in client-facing architectural discussions
Lead architecture and functional design of custom product configurators
Translate revenue models into CPQ architectures
Design scalable and secure architectures that integrate with other platforms
Conduct business and technical discovery
Define future-state CPQ roadmaps
Lead business process mapping sessions
Produce functional and architectural documentation
Maintain hands-on approach to solution delivery
Contribute to configuration and development
Partner closely with developers
Troubleshoot complex technical issues
Coach teams on balancing requirements with feasibility
Set quality standards for CPQ design
Partner with Solution Engineering and Sales teams
Propose architecture approaches
Communicate solution value
Build trusted relationships with client sponsors
Contribute to Zaelab accelerators
Stay current with CPQ and commerce trends
Share insights internally and externally
Participate in internal enablement
How You'll Work.
Team & Collaboration
Collaborate with clients and internal teams; Partner closely with developers; Mentor consultants, developers, and analysts; Partner with Solution Engineering and Sales teams
Communication Scope
Client-facing architectural discussions; Communicate solution value to technical and non-technical audiences
Process & Methodology
Delivery execution, Solution delivery
Full Job Description
The Digital Consulting Architect, CPQ, reporting to the Director, Technology Solutions, plays a critical role in delivering scalable, revenue-driving Quote-to-Cash solutions for Zaelab’s enterprise clients. This role serves as the primary functional and technical authority for CPQ, product configuration, pricing, and ordering workflows across platforms such as ServiceNow (Logik.ai) and adjacent commerce ecosystems. As a trusted advisor, you will lead end-to-end CPQ strategy, architecture, and delivery execution, ensuring solutions are aligned with client revenue models, operational processes, and long-term digital transformation goals. You will combine deep CPQ domain expertise, strong consulting instincts, and hands-on technical leadership to design solutions that are both elegant and executable. Your work directly influences client outcomes, delivery quality, and the evolution of Zaelab’s CPQ and Commerce practice. Your Key Responsibilities * **Solution & Project Delivery:** Serve as the primary technical authority for CPQ and Quote-to-Cash initiatives, representing Zaelab in client-facing architectural discussions, solution reviews, and technical decision-making. * **Solution Design:** Act as a subject matter expert in Quote-to-Cash processes, including product modeling, pricing strategies, discounting, approvals, contracts, and downstream order fulfillment. Lead architecture and functional design of custom product configurators, including technologies such as Logik.ai (ServiceNow). Translate complex revenue models into scalable CPQ architectures aligned with platform best practices. * **Integration Architec** ture: Design scalable and secure architectures that integrate with commerce platforms, ERP systems, CDPs, middleware, and adjacent enterprise systems. Collaborate with clients and internal teams to create prototypes and proofs of concept to validate requirements and solution approaches. * **Technical Discovery:** Conduct business and technical discovery, as
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