Squiz
Information Technology and Services
DigitalConsultant
“Digital Consultant at Squiz. Skills: Digital strategy, Customer engagement, Revenue generation, Sales. Drive new business sales. Leverage existing customers for upsells”
What You'll Achieve.
Unlock more value; Shape ambitious digital strategies; Turn strategies into measurable outcomes; Drive product adoption; Expand use of Squiz solutions; Deliver meaningful digital transformation
Industry & Context.
Critical thinking; Strategic thinking; Solution-oriented mindset; Intellectual curiosity
Minimum one day per week in office, Regular travel to customer sites
What They're Looking For.
Must Have
3+ years account management, 3+ years customer success, 3+ years client services, 3+ years consultative sales, Commercial acumen, Ability to drive retention, Ability to drive expansion revenue, Build trusted relationships, Excellent written communication, Excellent verbal communication, Excellent presentation skills, Highly organised, Self-directed, Manage multiple priorities, Strategic thinking, Critical thinking, Create engaging presentations, Facilitate customer conversations, Conduct research, Gather insights, Translate data into recommendations, Coordinate cross-functional teams, Client management skills, Deliver value, Build long-term partnerships, Solution-oriented mindset, Intellectual curiosity, Passion for digital experience, Passion for technology, Passion for innovation
Nice to Have
Experience in technology sector, Experience in professional services, Experience in higher education, Experience in government sectors, Understand digital experience platforms, Understand CMS, Understand search, Understand personalisation, Understand web technologies, Understand search technologies, Manage enterprise-level accounts, Workshop design experience, Workshop facilitation experience, Understand UX, Understand service design, Understand customer experience strategy, Experience using HubSpot, Experience using Salesforce, Exposure to AI, Exposure to conversational technologies, Exposure to personalisation technologies
What You'll Do.
Drive new business sales
Leverage existing customers for upsells
Leverage existing customers for expansion
Analyse customer portfolios
Uncover growth opportunities
Identify DXP upsell use cases
Increase Squiz adoption
Articulate value proposition
Identify opportunities to leverage DXP
Identify opportunities to leverage other tools
Improve digital experiences
Design discovery workshops
Plan discovery workshops
Facilitate discovery workshops
Define pathways to expand footprint
Define roadmaps to expand footprint
Establish upgrade strategies
Drive full DXP adoption
Own RFT for sales deals
Own RFP for sales deals
Lead value based conversations
Translate product roadmap to sale
Maintain accurate forecasting
Maintain accurate pipeline management
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams
Communication Scope
Written communication; Verbal communication; Presentation skills; Executive presentations; Customer conversations
Process & Methodology
Roadmap planning
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