Squiz
Information Technology and Services
DigitalConsultant
“Digital Consultant at Squiz. Skills: Sales, Account management, Customer success, Client services. Drive new business sales. Leverage existing customers for upsells”
What You'll Achieve.
Unlock more value; Shape ambitious digital strategies; Turn strategies into measurable outcomes; Drive product adoption; Uncover opportunities to expand use
Industry & Context.
Strategic thinking; Critical thinking; Solution-oriented
Regular travel to customer sites, Minimum one day per week in office
What They're Looking For.
Must Have
3+ years account management, 3+ years customer success, 3+ years client services, 3+ years consultative sales, SaaS experience, Technology sales experience, Commercial acumen, Drive retention revenue, Drive expansion revenue, Build trusted relationships, Manage marketing stakeholders, Manage technology stakeholders, Organised, Self-directed, Manage multiple priorities, Strategic thinking, Critical thinking, Create engaging presentations, Facilitate customer conversations, Conduct research, Gather insights, Translate data into recommendations, Coordinate cross-functional teams, Client management skills, Deliver value, Build long-term partnerships, Solution-oriented mindset, Intellectual curiosity, Passion for digital experience, Passion for technology, Passion for innovation
Nice to Have
Experience in technology sector, Experience in professional services, Experience in higher education, Experience in government sectors, Understand digital experience platforms, Understand CMS, Understand search, Understand personalisation, Understand web technologies, Understand search technologies, Manage enterprise-level accounts, Workshop design experience, Workshop facilitation experience, Understand UX, Understand service design, Understand customer experience strategy, HubSpot CRM experience, Salesforce CRM experience, AI technologies exposure, Conversational technologies exposure, Personalisation technologies exposure
What You'll Do.
Drive new business sales
Leverage existing customers for upsells
Leverage existing customers for expansion
Analyse customer portfolios
Uncover growth opportunities
Identify DXP upsell use cases
Increase Squiz adoption
Articulate value proposition
Identify opportunities to leverage DXP capabilities
Improve digital experiences
Design stakeholder engagement workshops
Plan stakeholder engagement workshops
Facilitate stakeholder engagement workshops
Design discovery workshops
Plan discovery workshops
Facilitate discovery workshops
Define pathways to expand footprint
Define roadmaps to expand footprint
Establish upgrade strategies
Lead value based conversations
Translate product roadmap to sale
Maintain accurate forecasting
Maintain pipeline management
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams
Communication Scope
Written communication; Verbal communication; Presentation communication; Executive presentations
Process & Methodology
Roadmaps
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