DigitalConstructionImplementationEngineer

## Accountabilities In this role, you will be responsible for ensuring successful adoption of digital construction tools across client projects while continuously improving implementation processes. You will serve as the primary point of contact for customers during onboarding and rollout, ensuring they gain maximum value from the platform. Own customer relationships and drive successful adoption of digital tools across construction projects, acting as the main escalation and support contact. Lead onboarding, training sessions, and ongoing support to ensure smooth implementation and sustained product usage on site. Monitor customer satisfaction and usage, developing mechanisms to track engagement and identify areas for improvement. Collaborate closely with product and engineering teams by sharing structured feedback from real-world site deployments. Develop training materials, guides, and internal knowledge resources to support client teams and scale adoption processes. Stay informed on construction industry workflows and digital trends to continuously refine implementation approaches and best practices. Build scalable implementation systems and processes to support both enterprise and self-serve customer growth. Requirements The ideal candidate brings strong hands-on experience in construction environments, particularly in project or site-based roles where digital tools are used to manage day-to-day operations. You are confident working across technical, operational, and leadership stakeholders, and you naturally help others adopt better systems and workflows. Proven experience in construction management or site-based project delivery roles, with direct exposure to construction software tools. Strong understanding of construction workflows, coordination practices, and project execution environments. Confident communicator able to engage effectively with both site teams and senior leadership stakeholders. Demonstrated ability to lead initiatives independently, struc