Wilbert Funeral Services, Inc.
DigitalCommerceManager
“Digital Commerce Manager at Wilbert Funeral Services, Inc.. Skills: Digital Commerce, Digital Marketing, Online Sales, Customer Journey. Lead online commerce strategy. Optimize customer experience”
What You'll Achieve.
Drives revenue growth; Optimizing digital storefronts; Enhancing customer journey; Delivering seamless online experience; Scaling online sales; Improving conversion rates; Continuously refining strategies; Maximize satisfaction and conversion; Expand online revenue; Customer acquisition; Customer retention; Drive engagement and conversion; Driving high-quality traffic; Monitor key performance indicators (KPIs)
Industry & Context.
problem-solving skills; Ability to interpret data, provide actionable insights, and make strategic decisions
Valid driver’s license and acceptable Motor Vehicle Report (MVR).
What They're Looking For.
Must Have
Bachelor’s degree in marketing, communications, business, information systems, or equivalent combination of education and experience., 5-7+ years of leadership experience in online marketplaces, online retail operations, ecommerce management, and digital marketing, with experience leading direct reports, projects, and cross-functional teams., Familiarity with web design principles, CRO strategies, UX/UI principles, and personalization tools, Ability to interpret data, provide actionable insights, and make strategic decisions, Excellent writing, editing, and proofreading skills, communication, leadership, and problem-solving skills, Project management skills and the ability to meet deadlines, understanding of SEO, AEO, GEO and digital marketing principles, Experience with analytics tools (Google Analytics or similar platforms), Experience with marketing automation and CRM systems, Ability to lead and manage multiple projects, remain calm under pressure, work collaboratively, and maintain organizational brand standards, Ability to effectively engage with team members of all levels and across departments, Valid driver’s license and acceptable Motor Vehicle Report (MVR).
What You'll Do.
Lead online commerce strategy
Optimize customer experience
Manage supplier experience
Develop digital strategy
Execute digital merchandising
Collaborate on digital marketing
Coordinate inventory and fulfillment
Act as cross-functional leader
How You'll Work.
Team & Collaboration
Collaborate with Product Management; Collaborate with teams on marketing campaigns; Coordinate with supply chain and logistics teams; Act as a bridge between Marketing, IT, Sales, Customer Service, and Operations
Communication Scope
Excellent writing, editing, and proofreading skills; communication skills; Ability to effectively engage with team members of all levels and across departments
Process & Methodology
Project management skills, Ability to lead and manage multiple projects
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