DigitalAnalyst

**Job Description Summary** The Digital Analyst I supports MUSC’s enterprise scheduling platform, QGenda, by ensuring accurate provider and clinic scheduling, maintaining data integrity, and delivering actionable insights to support operational and financial decision-making. This role plays a key part in optimizing clinic utilization, improving scheduling workflows, and supporting a growing network of providers and facilities. Working closely with the Lead Digital Analyst, the Digital Analyst I combines operational support, analytics, and process improvement to enhance scheduling efficiency and user experience across the organization. **Entity** University Medical Associates (UMA) Only Employees and Financials **Worker Type** Employee **Worker Sub-Type​** Regular **Cost Center** CC002047 UMA CORP Strategic Finance and Business Initiatives CC **Pay Rate Type** Salary **Pay Grade** Health-25 **Scheduled Weekly Hours** 40 **Work Shift** Day (United States of America) **Job Description** **Key Responsibilities** **Scheduling Operations & System Maintenance** * Maintain and update provider, clinic, and room schedules within QGenda to ensure accuracy and alignment with operational needs * Support onboarding of new users, including profile setup, permissions, and scheduling templates * Coordinate and communicate scheduling updates to stakeholders across departments * Assist in implementing scheduling rules, templates, and workflow enhancements **Data Integrity & Quality Assurance** * Perform regular audits of scheduling data to ensure accuracy and consistency * Identify data discrepancies, workflow gaps, or system issues and escalate as needed * Maintain alignment between scheduling data and operational practices * Support ongoing data governance and standardization efforts **Reporting & Analytics** * Generate and analyze standard and ad hoc reports related to scheduling, capacity, and utilization * Translate data into actionable insights to support operational and financi