Restaurant365
SaaS
DevOpsEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“DevOps Engineer at Restaurant365. Skills: DevOps, Cloud Engineering, Azure, CI/CD, Infrastructure as Code, Scripting. Design, deploy, and support provisioning and maintaining Azure infrastructure (App Services, Functions, Container Apps, networking) for hosted Claude AI applications. Build, maintain, and improve CI/CD pipeline stages, deployment templates, and automation scripts in Azure DevOps or GitHub Actions”
Industry & Context.
Troubleshooting skills; Methodical approach to incident investigation
May be required to work on certain Mexico holidays based on business and operational needs, Participate in an on-call rotation providing production support for hosted applications, following established escalation procedures
What They're Looking For.
Must Have
2–4 years of experience in DevOps, Cloud Engineering, or Site Reliability Engineering, Working knowledge of Microsoft Azure services (App Services, Functions, Networking, Entra ID, Key Vault), Experience building or maintaining CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins, or similar), Basic understanding of identity management, OAuth 2.0, and secrets management, Experience with containerization (Docker) and foundational knowledge of Kubernetes / AKS, Proficiency in at least one scripting language (Python, Bash, or PowerShell) for automation tasks, troubleshooting skills and a methodical approach to incident investigation, Effective communication skills and comfort collaborating with non-technical stakeholders
Nice to Have
Exposure to AI/ML application deployment or LLM API integrations, Azure certifications (AZ-900, AZ-104) or actively pursuing, Experience with monitoring and observability tools (Grafana, Datadog, or Azure-native tooling), Familiarity with compliance frameworks (SOC 2, SOX) or experience supporting audit activities, Experience with disaster recovery planning or business continuity testing, Interest in restaurant technology, SaaS platforms, or enterprise application support
What You'll Do.
and support provisioning and maintaining Azure infrastructure (App Services
networking) for hosted Claude AI applications
and improve CI/CD pipeline stages
and automation scripts in Azure DevOps or GitHub Actions
Support the change management process by managing environment promotion workflows
and deployment approvals
Implement and maintain secrets management practices including Azure Key Vault configuration
and OAuth credential handling
Monitor platform health using Azure Monitor
and Log triage alerts and participate in incident response
Contribute to Infrastructure as Code repositories (Terraform / Bicep)
writing and reviewing modules for Azure resource deployment
Develop and maintain automation scripts (Python
PowerShell) for operational tasks including deployments
and routine maintenance
Contribute to disaster recovery and backup procedures
including documenting recovery plans and participating in periodic DR testing exercises
Assist with Azure cost monitoring by tracking resource consumption
and recommending right-sizing opportunities
Recommend and implement platform improvements that reduce manual work
strengthen reliability
improve stakeholder experience
and help scale internal AI and enterprise application usage
How You'll Work.
Team & Collaboration
Partner with internal application owners and business stakeholders to onboard their Claude AI applications to the hosting platform, ensuring proper configuration and security setup; Collaborate with the Senior DevOps Engineer on platform improvements, capacity planning, and automation initiatives; Collaborate with InfoSec and IT Security teams during security reviews, vulnerability scanning, and compliance evidence gathering; Comfort collaborating with non-technical stakeholders; Partner closely with Marketing, RevOps, Sales, and the Enterprise Cloud Technology team to improve conversion, efficiency, and data quality.
Communication Scope
Effective communication skills; Comfort collaborating with non-technical stakeholders
Full Job Description
## Description Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! This role is based in Mexico City and follows a hybrid schedule (3 days per week in the office). As the position supports U.S. operations, team members may be required to work on certain Mexico holidays based on business and operational needs. The Marketing Operations Manager owns our marketing automation engine and is the core architect behind an AI-powered, highly integrated demand system. You will own Marketo day to day and lead our migration from Marketo to HubSpot, while also serving as the SEM integrations and domain expert. You’ll define the roadmap for marketing automation, manage high‑impact integrations (especially with Google Ads and paid media), and ensure our tools and channels work together to support scalable, efficient growth. You’ll partner closely with Marketing, RevOps, Sales, and the Enterprise Cloud Technology team to improve conversion, efficiency, and data quality. ## How you'll add value Design, deploy, and support provisioning and maintaining Azure infrastructure (App Services, Functions, Container Apps, networking) for hosted Claude AI applications Build, maintain, and improve CI/CD pipeline stages, deployment templates, and automation scripts in Azure DevOps or GitHub Actions Support the change management process by managing environment promotion workflows, pull request reviews, and deployment approvals Partner with internal application owners and business stakeholders to onboard their Claude AI applications to the hosting platform, ensuring proper configuration and security setup Implemen
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