TBCBANK
Financial Services
DevExLead
“DevEx Lead at TBCBANK. Skills: Developer Experience, API Platforms, Developer Portals, Platform Adoption. Design developer journey. Improve developer journey”
What You'll Achieve.
Measurable improvements in developer usability; Measurable improvements in onboarding efficiency; Measurable improvements in platform adoption; Measurable growth in API usage; Measurable growth in partner onboarding efficiency
Industry & Context.
Identify friction points; Drive usability improvements; Identify pain points
What They're Looking For.
Must Have
understanding of APIs, understanding of integrations, understanding of developer platforms, Understanding of developer workflows, Understanding of onboarding journeys, Understanding of technical enablement processes, Product mindset, usability thinking, developer-centric thinking, Experience working cross-functionally, stakeholder management skills, communication skills, collaboration skills, Experience with developer documentation, Experience with developer tooling, Experience with SDKs, Experience with sandbox environments, Experience with platform ecosystems, Ability to identify friction points, Ability to drive usability improvements, Experience supporting developer adoption, Experience supporting developer engagement, Experience supporting platform growth, Analytical approach, Data-informed approach
Nice to Have
API Banking background, Technical Product Management background, Developer Platforms background, DevOps / Engineering Enablement background, Developer Relations (DevRel) background, Engineering Productivity background, Internal Developer Platforms background, Understand developer needs deeply, Understand developer workflows deeply, Understand developer pain points deeply, Bridge technical stakeholders, Bridge product stakeholders, Bridge business stakeholders, Think from usability perspective, Think from scalability perspective, Think from developer adoption perspective, Improving developer ecosystems, Improving platform experiences, Drive alignment across teams, Drive collaboration across teams, Balance strategic thinking, Balance operational execution, Outcome-oriented, Comfortable with measurable KPIs, Comfortable with adoption metrics, Continuously seek simplification opportunities, Continuously seek improvement opportunities, Continuously seek scaling opportunities
What You'll Do.
Design developer journey
Improve developer journey
Identify friction points
Drive usability improvements
Simplify onboarding processes
Accelerate onboarding processes
Improve self-service capabilities
Improve platform accessibility
Drive adoption of BAB platforms
Drive growth of BAB platforms
Enable fast partner integrations
Enable reliable partner integrations
Enable scalable partner integrations
Improve developer-facing experiences
Improve integration flows
Support API usage growth
Support partner onboarding efficiency
Drive developer portal evolution
Improve developer portal experience
Improve documentation standards
Improve onboarding flows
Improve sandbox environments
Enhance developer tooling usability
Enhance developer tooling discoverability
Enhance developer tooling accessibility
Promote developer enablement best practices
Promote platform usability best practices
Collect developer feedback
Structure developer feedback
Translate feedback into improvements
Identify developer pain points
Advocate for improvements
Establish feedback loops
Use insights for decisions
Use insights for prioritization
Improve internal developer experience
Optimize internal onboarding
Optimize internal documentation
Optimize internal developer tools
Support engineering productivity
Support engineering enablement
Promote consistency across platforms
Promote usability across platforms
Support developer engagement initiatives
Strengthen developer engagement initiatives
Build relationships with communities
Position TBC as tech organization
Position TBC as platform organization
Contribute to developer advocacy
Contribute to technical credibility
Contribute to platform awareness
How You'll Work.
Team & Collaboration
Cross-functional teams; Engineering teams; Product teams; Business teams; External partners; Internal teams; Cross-functional teams
Communication Scope
Stakeholder communication; Cross-functional communication
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