CITY OF LARGO
DevelopmentServicesSystemCoordinator
“Development Services System Coordinator at CITY OF LARGO. Skills: Development review, Permitting, Licensing, Inspections, Land management software, System administration, Reporting solutions. Serve as primary liaison among process owners. Ensure business needs for development review are met”
What You'll Achieve.
Achieve organizational goals; Deliver superior services; Focus on achieving results
Industry & Context.
Problem-solving; Troubleshooting
Emergency response, Recall around the clock, Irregular work hours, Work at alternate locations, Occasional driving, Sit 5 hours/day, Stand 2 hours/day, Walk 1 hour/day, Frequent fine manipulations, Frequent grasping, Frequent pulling, Frequent pushing, Frequent reaching, Frequent repetitive motion, Light lifting, Light carrying, Occasional bending/stooping, Rare climbing, Rare crawling, Rare kneeling, Lift 15-44 pounds, Carry 15-44 pounds, Understand conversations, Speak effectively, Operate telephones, Operate smartphones, Operate tablets, Operate photocopiers, Operate printers, Operate computers, Operate calculators, Operate associated software, Operate computer hardware, Operate word processing, Operate spreadsheet, Operate database, Operate internet, Operate database management
What They're Looking For.
Must Have
Bachelor's degree in Public Administration, Urban Planning, Business Administration, Information Systems, Computer Science, IT Systems Administration, or related field, 3+ years experience as Business Systems Analyst or similar role, 1+ year supervisory, team leader, or project experience, Proficiency in Microsoft Office Suite, Familiarity with permitting and workflow systems, Excellent analytical skills, Excellent problem-solving skills, Excellent communication skills, Stakeholder engagement skills, Data reporting skills, Data visualization skills, Ability to translate business requirements into technical solutions, Ability to manage multiple priorities, Ability to work collaboratively with cross-functional teams, Proficiency in Adobe Acrobat, Experience developing and delivering training for technical systems, Project management experience in public sector, Product owner experience in public sector, Experience supporting permitting systems, Experience supporting licensing systems, Experience supporting land management systems, Experience working in municipal government environment, Valid Florida Driver's License
Nice to Have
Advanced proficiency in SSRS, Advanced proficiency in business intelligence/reporting tools, Familiarity with ArcGIS, Familiarity with MobileEyes, Familiarity with JustFOIA, Familiarity with Application Xtender, Familiarity with TRAKiT Archives, Familiarity with Conduits, Familiarity with iCompass, Familiarity with municipal government operations, Familiarity with statutes, Familiarity with regulatory requirements
What You'll Do.
Serve as primary liaison among process owners
Ensure business needs for development review are met
Manage enhancement backlogs for land management software
Maximize technological investments
Support cross-functional initiatives
Improve customer service
Collaborate with process owners to ensure consistent service
Serve as point of contact for technical support
Manage assignments and priorities
Ensure fulfillment of projects
Follow suggested procedures for risk management
Follow suggested procedures for employee safety
Follow suggested procedures for risk avoidance
Manage land management systems training
Manage quality assurance testing
Monitor release notes
Lead change communications for all divisions
Embrace emerging technology
Embrace productivity tools
Serve as City's subject matter expert for land
Provide user support for land management software
Provide training for land management software
Provide troubleshooting for land management software
Develop reporting solutions
Maintain reporting solutions
Optimize reporting solutions
Support business intelligence
Support performance measurement
Collaborate with IT team members
Ensure system integrity
Ensure efficient support
Coordinate with process owners to gather requirements
Coordinate with stakeholders to gather requirements
Document business processes
Recommend system enhancements
Coordinate recommendations for configuration changes
Subscribe to support updates
Use business hubs to surface cross-suite insights
Lead ongoing training initiatives for team members
Lead ongoing training initiatives for the public
Develop online training materials
Develop customer outreach
Manage training modules
Assign training modules
Actively participate in land management software websites
Support measurement of key performance indicators
Support management of key performance indicators
Assist with system audits
Assist with data integrity checks
Assist with compliance with City policies
Assist with compliance with industry best practices
Maintain technical standards
Maintain technical practices for City software platforms
Support honest decision-making
Support transparent decision-making
Collaborate with team members
Take personal accountability for projects
Take personal accountability for roles
Take personal accountability for assignments
Take ownership of projects
Take ownership of roles
Take ownership of assignments
Exhibit positive attitude
Encourage others to exhibit positive attitude
Perform related work as assigned
How You'll Work.
Team & Collaboration
Cross-functional teams; Process owners; IT team members; Stakeholders; EPLAT; Community Development; Engineering; Fire; Environmental Services
Communication Scope
Public speaking; Formal presentations
Process & Methodology
Project management, Product owner
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