Iron Mountain

Information Technology

DesktopSystemsEngineer

United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Desktop Systems Engineer at Iron Mountain. Skills: macOS, iOS, iPadOS, MDM Solutions. Manage endpoint lifecycle. Design zero-touch deployment”

What You'll Achieve.

Ensure exceptional user experience; Ensure minimal disruption to users

Industry & Context.

Information Technology
Problems you'll solve

Creative problem-solver

Eligibility Requirements

Eligible or approved for UK Government security clearance, Flexibility to travel to Iron Mountain Warehouses or Offices

What They're Looking For.

Must Have

macOS, iOS, iPadOS, Bash, Zsh, Python, Apple Business Manager, Tanium management tools, ServiceNow, UK Government security clearance

Nice to Have

Kandji, Jamf Pro, Workspace ONE, Apple Certifications

What You'll Do.

Manage endpoint lifecycle

Design zero-touch deployment

Build custom software packages

Curate Self-Service catalog

Manage security vulnerabilities

Perform system hardening

Automate repetitive tasks

Optimize MDM infrastructure

Oversee Managed Apple IDs

Resolve performance issues

Resolve compatibility issues

Provide expert support

Escalate issues with partners

Provide systems engineering support for Windows

How You'll Work.

Team & Collaboration

Collaborate with global team; Build effective working relationships; Work within a global team environment

Communication Scope

Excellent written communication; Excellent oral communication

Full Job Description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a skilled and experienced **Desktop Systems Engineer** to join our **Information Technology** team. In this role, you will be responsible for the lifecycle management, compliance, functionality, and security of our Apple ecosystem and Windows endpoints, specifically covering macOS, iOS, and iPadOS devices. You will act as a subject matter expert, offering deep technical support, managing vulnerabilities, and driving the automated deployment and maintenance of our Mac fleet to ensure an exceptional user experience. **What You 'll Do (Responsibilities)** In this role, you will: * **Endpoint Lifecycle & Configuration Management:** Manage the entire software and hardware lifecycle for Apple devices. This includes designing and maintaining a zero-touch deployment strategy using Apple Business Manager and Kandji, building custom software packages (.pkg, .dmg), and curating a Self-Service application catalog. * **Vulnerability, Patching & Compliance:** Proactively manage security vulnerabilities, system hardening (CIS benchmarks), and operat

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