Qode
Healthcare
DesktopSupportTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Desktop Support Technician at Qode. Skills: Desktop support, Active Directory, SCCM. Provide desktop support. Provide technical support”
Industry & Context.
Technical troubleshooting
100% Onsite, Overtime as needed
What They're Looking For.
Must Have
3-5 years desktop support experience, Active Directory experience, SCCM experience, PC imaging experience, Microsoft Office experience, Hardware troubleshooting, Software troubleshooting, Peripheral troubleshooting, Hospital environment experience
Nice to Have
Experience with SCCM for system management, Experience with SCCM for deployments, Experience with SCCM for updates
What You'll Do.
Provide desktop support
Provide technical support
Support Active Directory functions
Troubleshoot user accounts
Perform hardware rollouts
Perform software rollouts
Utilize SCCM for system management
Utilize SCCM for deployments
Utilize SCCM for updates
Troubleshoot Microsoft Office
Troubleshoot enterprise applications
Manage workstation cabling
Organize workstation cabling
Respond to service requests
Meet SLA expectations
Maintain professionalism
Adhere to hospital policies
Work collaboratively with IT teams
How You'll Work.
Team & Collaboration
Work with IT teams
Full Job Description
**Desktop Support Technician (Contract)** **Location:** Tampa, FL **Work Arrangement:** 100% Onsite **Schedule:** Monday–Friday, 8:00 AM – 4:30 PM (1st shift) **Contract Length:** Until the end of 2026 (possible end of January 2027) **Hourly Pay Rate:** $23/hr.-$26/hr. **Overtime:** As needed **Summary** We are seeking a highly motivated **Desktop Support Technician** to join a fast‑paced healthcare environment in Tampa, FL. This is a fully onsite contract role supporting end users in a hospital setting. The ideal candidate will have strong technical troubleshooting skills, excellent time management, and the ability to work independently while providing high‑quality support in a clinical environment. **Responsibilities** * Provide desktop and technical support to end users in a hospital setting * Support Active Directory functions, including user account management and troubleshooting * Perform PC imaging, deployment, and hardware/software rollouts * Utilize SCCM for system management, deployments, and updates * Troubleshoot Microsoft Office and other standard enterprise applications * Manage and organize workstation cabling and cable management * Respond to service requests and incidents in a fast‑paced environment * Prioritize tickets effectively while meeting SLA and time management expectations * Maintain professionalism and adhere to hospital policies and procedures * Work collaboratively with IT teams while remaining self‑directed **Requirements** * 3–5 years of hands‑on desktop support experience * Experience working with: * Active Directory (AD) * SCCM * PC imaging and deployments * Microsoft Office * Strong understanding of hardware, software, and peripheral troubleshooting * Ability to work in a **hospital / healthcare environment** * Excellent time management and organizational skills * Self‑motivated, dependable, and willing to take initiative * Comfortable working in a fast‑paced, fully onsite setting * Willingness to work overtime as needed
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