DesktopSupportTechnician

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud. We’re transforming the software industry. We’re Flexera. With **more than 50,000 customers** across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why **we’re consistently recognized by Gartner, Forrester and IDC** as a category leader in the marketplace. Learn more at **flexera.com** The**Desktop Support Technician** provides technical support for all business users across all end-user devices, including laptops, desktops, smartphones, tablets, printers, and all related peripherals. Also, support of end-user software including Microsoft Windows, macOS, Microsoft Office, Microsoft Teams, Microsoft o365, Adobe applications, and other business software is required. * Must be a good communicator and be able to work in a high paced team environment * Responsible for day to day deskside and remote support Perform inventory management tasks and end-user computer setups * Troubleshoot hardware and software applications in a mixed Operating System environment **Responsibilities:** * Ensure SLA’s and world-class support goals are achieved; * Hardware deployment using automated provisioning tools such as SCCM/Jamf; * Enforce desktop hardware and software standards; * Support productivity