Bellroy
DesktopSupportAdministrator
“Desktop Support Administrator at Bellroy. Skills: Desktop Support, macOS, Google Workspace, Slack. Own setup, onboarding, offboarding, work tests. Handle office requests”
What You'll Achieve.
Ensure new starter laptop is ready on day one; Ensure accounts provisioned and apps installed without a hitch; Ensure clean laptop environment for candidate work tests; Ensure all access is cleanly and securely revoked during employee exit; Solve broader problem through process change
Industry & Context.
Methodical approach to problems
What They're Looking For.
Must Have
Solid handle on macOS, Enough experience with Google Workspace and Slack, Methodical approach to problems, Ability to explain what's gone wrong in plain language, Genuine service instinct, Some desktop support or helpdesk experience, Composure to keep multiple things moving
Nice to Have
Recently finished studying IT and you're ready to back yourself in a real environment
What You'll Do.
Handle office requests
Prep laptops for work tests
Work through employee exit
Fix app deployment issues
Improve inherited processes
Help remote team member
Walk new starter through password manager
Diagnose video conferencing issues
How You'll Work.
Team & Collaboration
Work closely with People and Culture team; Embedded with the Tech team; Report to Infrastructure Team’s manager
Communication Scope
Explain what's gone wrong in plain language
Applying for this Desktop Support Administrator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Bellroy?
Real rants from real employees. Read before you apply.