Amazon.com Services LLC
Technology
DesignTransformationLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Design Transformation Lead at Amazon.com Services LLC. Skills: Design excellence, Organizational change, Capability building. Design transformation initiatives. Lead transformation initiatives”
What You'll Achieve.
Deliver value; Enterprise coherence
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
7+ years of design experience, 5+ years in design practice, 2+ years in design operations, 3+ years leading organizational change, Experience driving adoption of new practices, Experience with design tools, Experience with technology infrastructure, Experience with workflow optimization
Nice to Have
Knowledge of project management tools, Knowledge of project management methodologies, Experience working with project playbooks, Experience building schedules, Experience managing issues/risks, Experience establishing communication plans, Experience stakeholder management
What You'll Do.
Design transformation initiatives
Lead transformation initiatives
Elevate design practice
Evaluate design tooling
Integrate design tooling
Optimize design tooling
Earn trust with practitioners
Understand practitioner challenges
Partner across business areas
Understand business challenges
Align on transformation priorities
Drive adoption of priorities
Create frameworks for scale
Create playbooks for scale
Create operating mechanisms
Measure transformation impact
Navigate organizational dynamics
Navigate resistance to change
Build coalitions for change
Align incentives for change
Establish governance frameworks
Communicate transformation vision
Communicate transformation progress
Partner with cross-functional teams
Ensure effective collaboration
How You'll Work.
Team & Collaboration
Cross-functional teams; Design leaders; Senior ICs; Design practitioners; Design leaders; Cross-functional partners; Engineering; Product; Data science
Communication Scope
Stakeholder management
Process & Methodology
Agile, Waterfall
Full Job Description
Amazon's design organization is evolving. As customer expectations rise and AI transforms how we work, we need leaders who can drive change at scale across decentralized teams. The Design Transformation Lead partners across design organizations to elevate design maturity, build capabilities, and drive adoption of new practices and tools that enable design excellence. Success means earning trust with design leaders and senior ICs, understanding their challenges, and creating frameworks that solve problems they already have—with enterprise coherence as a byproduct. You'll design transformation initiatives, e.g. AI adoption, capability building, tooling integration, that stick because they deliver value, not because they're required. You bring deep design fluency—you've done the work and understand the craft—combined with expertise in change management, capability building, and technology integration. You know how to navigate complex stakeholder landscapes, build coalitions, and drive adoption across organizations that don't report to you. Key job responsibilities - Design and lead transformation initiatives that elevate design practice across multiple business areas, including AI adoption, design maturity evolution, and new methodology implementation - Evaluate, integrate, and optimize design tooling and technology infrastructure, ensuring tools connect effectively and enable efficient workflows - Earn trust with design and research practitioners, design leaders, and cross-functional partners by demonstrating deep craft knowledge and understanding their day-to-day challenges - Partner across business areas to understand challenges, align on transformation priorities, and drive adoption - Create frameworks, playbooks, and operating mechanisms that scale design excellence while respecting organizational context and autonomy - Measure transformation impact through adoption metrics, capability growth indicators, and design maturity assessments - Navigate organizational dy
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