Amazon.com Services LLC

Technology

DesignTransformationLead

$130–175k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Lead candidates.

The Brief

“Design Transformation Lead at Amazon.com Services LLC. Skills: Design excellence, Organizational change, Capability building. Design transformation initiatives. Lead transformation initiatives”

What You'll Achieve.

Deliver value; Enterprise coherence

Industry & Context.

Technology
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

7+ years of design experience, 5+ years in design practice, 2+ years in design operations, 3+ years leading organizational change, Experience driving adoption of new practices, Experience with design tools, Experience with technology infrastructure, Experience with workflow optimization

Nice to Have

Knowledge of project management tools, Knowledge of project management methodologies, Experience working with project playbooks, Experience building schedules, Experience managing issues/risks, Experience establishing communication plans, Experience stakeholder management

What You'll Do.

Design transformation initiatives

Lead transformation initiatives

Elevate design practice

Evaluate design tooling

Integrate design tooling

Optimize design tooling

Earn trust with practitioners

Understand practitioner challenges

Partner across business areas

Understand business challenges

Align on transformation priorities

Drive adoption of priorities

Create frameworks for scale

Create playbooks for scale

Create operating mechanisms

Measure transformation impact

Navigate organizational dynamics

Navigate resistance to change

Build coalitions for change

Align incentives for change

Establish governance frameworks

Communicate transformation vision

Communicate transformation progress

Partner with cross-functional teams

Ensure effective collaboration

How You'll Work.

Team & Collaboration

Cross-functional teams; Design leaders; Senior ICs; Design practitioners; Design leaders; Cross-functional partners; Engineering; Product; Data science

Communication Scope

Stakeholder management

Process & Methodology

Agile, Waterfall

Full Job Description

Amazon's design organization is evolving. As customer expectations rise and AI transforms how we work, we need leaders who can drive change at scale across decentralized teams. The Design Transformation Lead partners across design organizations to elevate design maturity, build capabilities, and drive adoption of new practices and tools that enable design excellence. Success means earning trust with design leaders and senior ICs, understanding their challenges, and creating frameworks that solve problems they already have—with enterprise coherence as a byproduct. You'll design transformation initiatives, e.g. AI adoption, capability building, tooling integration, that stick because they deliver value, not because they're required. You bring deep design fluency—you've done the work and understand the craft—combined with expertise in change management, capability building, and technology integration. You know how to navigate complex stakeholder landscapes, build coalitions, and drive adoption across organizations that don't report to you. Key job responsibilities - Design and lead transformation initiatives that elevate design practice across multiple business areas, including AI adoption, design maturity evolution, and new methodology implementation - Evaluate, integrate, and optimize design tooling and technology infrastructure, ensuring tools connect effectively and enable efficient workflows - Earn trust with design and research practitioners, design leaders, and cross-functional partners by demonstrating deep craft knowledge and understanding their day-to-day challenges - Partner across business areas to understand challenges, align on transformation priorities, and drive adoption - Create frameworks, playbooks, and operating mechanisms that scale design excellence while respecting organizational context and autonomy - Measure transformation impact through adoption metrics, capability growth indicators, and design maturity assessments - Navigate organizational dy

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