Floor and Decor

DesignSupervisor

St Johns Town Center, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Design Supervisor at Floor and Decor. Skills: Sales, Customer service, Team development. Train and develop design team. Drive sales for Floor and Decor”

What You'll Achieve.

Driving sales for Floor and Decor; Achieve sales and other goals

Industry & Context.

Eligibility Requirements

Limited travel required including car travel, Frequently exposed to a warehouse environment and moving vehicles, Moderate to noisy work environment, Ability to exert 20-50 pounds of force occasionally, Ability to exert 10-25 pounds of force frequently, Ability to exert greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects, Use hands and fingers to handle or feel, Occasionally required to stand, walk, reach with arms and hands, climb or balance, Occasionally required to stoop, kneel, crouch or crawl

What They're Looking For.

Must Have

Design education (BA or AA in Interior Design), 6 years interior design experience in lieu of design education, Combination of education and experience equal to 6 years, 3-5 years of leadership or management experience, Proficient in basic mathematical skills, Must be self-motivated and able to multi-task in a fast-paced environment, Excellent verbal, written, and interpersonal skills, Basic computer knowledge, including Microsoft Office suite, Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher

Nice to Have

Knowledge of hard surface flooring preferred

What You'll Do.

Train and develop design team

Drive sales for Floor and Decor

Ensure positive sales experience

Provide exceptional customer service

Build and maintain customer relationships

Hire and develop design team

Evaluate team performance

Greet store customers

Support store design walk-in needs

Maintain design appointment calendar

Schedule design appointments

Develop clientele through networking

Provide accessories advice

Design and sell solutions

Manage customer projects

Communicate with customers

Collaborate with store leadership

Partner with store employees

Manage projects from inquiry to installation

Support company initiatives

Coach store employees

Maintain Design Center

Maintain visual standards

Engage in design trends

Utilize design applications

How You'll Work.

Team & Collaboration

Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals; Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees

Communication Scope

Excellent verbal, written, and interpersonal skills

Process & Methodology

Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up

Full Job Description

_**Purpose:**_ The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. _**Minimum Eligibility Requirements**_ * Design education (BA or AA in Interior Design) * 6 years interior design experience in lieu of design education * Combination of education and experience equal to 6 years * 3-5 years of leadership or management experience * Knowledge of hard surface flooring preferred * Proficient in basic mathematical skills * Must be self-motivated and able to multi-task in a fast-paced environment * Excellent verbal, written, and interpersonal skills * Basic computer knowledge, including Microsoft Office suite * Perform other duties as assigned * Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher _**Essential Job Functions**_ * Proven ability to build and maintain lasting relationships with residential and professional customers in the industry * Hire and develop a dynamic and motivated design team, including performance evaluations * Greet store customers in a helpful manner and supports store design walk-in needs * Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store * Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. * Design and sell complete, functional and aesthetically appealing solutions * Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company c

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