Floor and Decor
DesignSupervisor
Neural analysis suggests this role is
optimal for Mid candidates.
“Design Supervisor at Floor and Decor. Skills: Training and development, Driving sales, Customer experience. Train and develop design team. Drive sales for Floor and Decor”
What You'll Achieve.
Driving sales for Floor and Decor; Ensures customers have a positive sales experience by receiving exceptional customer service through design services; Achieve sales and other goals
Industry & Context.
Limited travel required including car travel, Frequently exposed to a warehouse environment and moving vehicles, Noise level in the work environment is typically moderate to noisy, Ability to exert 20-50 pounds of force occasionally, Ability to exert 10-25 pounds of force frequently, Ability to exert greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects, Often required to use hands and fingers, to handle or feel, Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
What They're Looking For.
Must Have
Design education (BA or AA in Interior Design), 6 years interior design experience in lieu of design education, Combination of education and experience equal to 6 years, 3-5 years of leadership or management experience, Proficient in basic mathematical skills, Must be self-motivated and able to multi-task in a fast-paced environment, Basic computer knowledge, including Microsoft Office suite, Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher
Nice to Have
Knowledge of hard surface flooring preferred
What You'll Do.
Train and develop design team
Drive sales for Floor and Decor
Ensure positive sales experience
Receive exceptional customer service
Build and maintain lasting relationships
Hire and develop design team
Greet store customers
Support store design walk-in needs
Maintain master store design appointment calendar
Schedule design appointments
Develop clientele through networking
Develop clientele through referrals
Develop clientele through store leads
Provide accessories advice
Design and sell solutions
Manage customer projects
Communicate with customers
Communicate with others
Collaborate with store leadership
Partner with store leadership
Communicate with store employees
Manage projects from inquiry
Manage projects to installation
Support company initiatives
Support company goals
Maintain Design Center
Maintain visual standards
Engage in design trends
Understand design applications
Utilize design applications
Participate in professional affiliation
How You'll Work.
Team & Collaboration
Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals; Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees
Communication Scope
Excellent verbal; Written; Interpersonal skills; Consistent and concise communication to customers and others
Process & Methodology
Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others
Full Job Description
_**Pay Range**_ $19.00 - $36.50 _**Purpose:**_ The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. _**Minimum Eligibility Requirements**_ * Design education (BA or AA in Interior Design) * 6 years interior design experience in lieu of design education * Combination of education and experience equal to 6 years * 3-5 years of leadership or management experience * Knowledge of hard surface flooring preferred * Proficient in basic mathematical skills * Must be self-motivated and able to multi-task in a fast-paced environment * Excellent verbal, written, and interpersonal skills * Basic computer knowledge, including Microsoft Office suite * Perform other duties as assigned * Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher _**Essential Job Functions**_ * Proven ability to build and maintain lasting relationships with residential and professional customers in the industry * Hire and develop a dynamic and motivated design team, including performance evaluations * Greet store customers in a helpful manner and supports store design walk-in needs * Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store * Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. * Design and sell complete, functional and aesthetically appealing solutions * Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient
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