Sword
Healthcare
DesignManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Design Manager at Sword. Skills: Design leadership, Growth design, Performance design, User experience (UX) design, Conversion optimization. Own and drive design initiatives that optimize acquisition and conversion. Design and iterate on high-impact growth experiences, including campaigns, client emails, landing pages, and onboarding”
What You'll Achieve.
Optimize acquisition and conversion; Maximize client and member acquisition; Ensure high-quality execution and professional development of the design team
Industry & Context.
Must possess a valid EU visa, Must be based in Portugal
What They're Looking For.
Must Have
7+ years of experience in design, 3+ years in a growth, marketing, or performance design leadership role, Proven track record of executing high-performing design solutions for acquisition and conversion, Demonstrated ability to influence cross-functional partners and senior stakeholders, Experience working in a fast-paced, matrixed environment, Deep expertise in visual and product design, Experience designing across multiple growth channels, including email, social, paid media, websites, and onboarding, Proficiency in Figma, Adobe Creative Suite, and other relevant design tools, Understanding of A/B testing, CRO (Conversion Rate Optimization), and user analytics tools (Google Analytics, Hotjar, or similar), AI fluency (at least Level 1 Explorer)
Nice to Have
Ability to mentor, guide, and inspire a team, Ability to build alignment without direct authority, Confidence to navigate competing priorities across organizations
What You'll Do.
Own and drive design initiatives that optimize acquisition and conversion
Design and iterate on high-impact growth experiences
Balance brand storytelling with conversion-driven design principles
and inspire a team of designers
and learnings are shared and leveraged
Advocate for user-centered design while balancing growth and performance
Follow experimentation methodologies and frameworks to test and validate design
Analyze user behavior
and engagement metrics
How You'll Work.
Team & Collaboration
Drive alignment across marketing, product, engineering, and data teams; Navigate competing priorities; Communicate design strategy and rationale clearly to senior leadership and executive stakeholders; Navigate ambiguity and conflicting priorities across teams; Build trust and consensus without direct authority
Communication Scope
Communicate design strategy and rationale clearly to senior leadership and executive stakeholders; Translating design decisions into business impact
Full Job Description
## Description At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare. We are looking for a Design Manager who is both a hands-on designer and a strategic leader. This role focuses on creating high-performing experiences that drive client and member acquisition across multiple channels, including email, website, landing pages, and enrollment/onboarding flows. You will be responsible for executing and optimizing best-in-class experiences while managing and mentoring a team. This position requires expertise in brand visuals and product design, ensuring every touchpoint is both visually compelling and conversion-driven. Critically, this role operates in a highly matrixed environment, spanning multiple product and engineering teams, as well as marketing and business
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