Kraken
Energy
DesignLead(MaternityCover)
Neural analysis suggests this role is
optimal for Lead candidates.
“Design Lead (Maternity Cover) at Kraken. Skills: User experience, Interface design, Visual design, Design systems. Lead design across Communications. Lead design across Customer Lifecycles”
Industry & Context.
What They're Looking For.
Must Have
Significant experience leading design, Human-centred design processes, Accessibility-first design embedded, Experience operating in regulated domains, Clear evidence of developing designers
Nice to Have
Systems thinking and ways of working
What You'll Do.
Lead design across Communications
Lead design across Customer Lifecycles
Lead design across Financials & Commercials
Lead design across Frontend platform experiences
Ensure ecosystem makes sense
Build foundations with Engineering
Strengthen Kraken’s design system
Increase reuse across product lines
Embed accessibility from the start
Sharpen rituals and critique culture
Sharpen documentation standards
Sharpen collaboration patterns
Lead and mentor designers
How You'll Work.
Team & Collaboration
Frontend Engineering team; Product & Engineering
Full Job Description
## Description Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimising resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. ## What you'll do A customer experience that feels like one system You’ll lead design across: Communications – high-volume, high-stakes messaging that builds trust and drives action Customer Lifecycles – onboarding, servicing, retention, and key inflection moments Financials & Commercials – billing, payments, tariffs, credits, and complex commercial workflows Frontend platform experiences – the shared foundations that make consistency and speed possible Beyond developing great and intuitively designed products, you’ll ensure the entire ecosystem makes sense across end customers, enterprise users, and operational teams. Coherence at scale (without turning into the design police) You’ll partner with our Frontend Engineering team to build foundations that allow teams to move faster because of them. Strengthen Kraken’s design system Increase reus
Applying for this Design Lead (Maternity Cover) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Kraken?
Real rants from real employees. Read before you apply.