Metalab
DesignDirector
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“Design Director at Metalab. Skills: Product design, Design systems, Product strategy, Human-centred design, Service design, Change management, Brand strategy, Leadership, Mentorship, Client engagement, Strategic thinking. Lead by Doing: Balance leadership with hands-on design execution, working alongside teams to create and ship exceptional work.. Apply deep expertise in product design, design systems, product strategy, and human-centred design to guide and refine work.”
Industry & Context.
Thrive in ambiguity, bring strategic thinking to complex challenges, and elevate the work through deep expertise in product design, brand, and storytelling.
Open to remote candidates located within PST to BRT time zones.
What They're Looking For.
Must Have
Proven experience managing and mentoring design teams through complex challenges while maintaining high-quality output., communication and presentation skills, with the ability to align and influence diverse stakeholders., Experience collaborating with cross-functional teams to drive business priorities and deliver tangible value., Active engagement in the design community, sharing insights through articles, panels, and thought leadership., A passion for inclusive design practices and fostering a collaborative team environment., Knowledge of change management and service design principles., Strategic thinking, with the ability to contribute to business development and client relationship-building.
What You'll Do.
Lead by Doing: Balance leadership with hands-on design execution
working alongside teams to create and ship exceptional work.
Apply deep expertise in product design
and human-centred design to guide and refine work.
Actively contribute to raising the bar for design excellence
providing clear and actionable feedback to project teams.
Client Engagement & Delivery Success: Serve as a trusted design advisor to clients
guiding them through the design process
and building relationships grounded in Metalab’s point of view on design direction and execution.
Drive strategic project success by applying service design and change management principles.
Partner with the Business Development team to scope work and identify strategic business development opportunities.
Advocacy & Leadership at Metalab: Foster a collaborative
and high-performance design culture.
Partner with Metalab leadership to drive engagement and maintain a company culture.
and develop design team members
ensuring a pipeline of leadership within the design team.
Represent Metalab in the design community
attracting top talent and new business opportunities.
How You'll Work.
Team & Collaboration
Collaborate closely with cross-functional partners, driving both business and user value while setting a clear standard for design excellence.; Guide teams in fostering a culture of constructive critique, both internally and with clients.; Experience collaborating with cross-functional teams to drive business priorities and deliver tangible value.; Foster a collaborative, inclusive, and high-performance design culture.
Communication Scope
communication and presentation skills, with the ability to align and influence diverse stakeholders.; Craft compelling narratives that help clients understand and buy into design decisions.; Guiding clients toward compelling creative directions.
Process & Methodology
Drive strategic project success by applying service design and change management principles.
Full Job Description
We are open to remote candidates located within PST to BRT time zones. At Metalab, we partner with companies ready to change the world—helping them create products that improve lives, reshape markets, and shift culture. As a Design Director, you’ll play a pivotal role in shaping the quality of our work and nurturing the talent of our design team. You will lead with vision, balancing execution with mentorship to ensure teams deliver outstanding, high-impact design solutions. You’ll collaborate closely with cross-functional partners, driving both business and user value while setting a clear standard for design excellence. You thrive in ambiguity, bring strategic thinking to complex challenges, and elevate the work through deep expertise in product design, brand, and storytelling. As a leader, you’ll advocate for high-quality, user-centred design and ensure that Metalab remains at the forefront of digital innovation. What you’ll do: Lead by Doing Balance leadership with hands-on design execution, working alongside teams to create and ship exceptional work. Apply deep expertise in product design, design systems, product strategy, and human-centred design to guide and refine work. Actively contribute to raising the bar for design excellence, providing clear and actionable feedback to project teams. Client Engagement & Delivery Success Serve as a trusted design advisor to clients, guiding them through the design process, presenting work, managing feedback, and building strong relationships grounded in Metalab’s point of view on design direction and execution. Drive strategic project success by applying service design and change management principles. Partner with the Business Development team to scope work and identify strategic business development opportunities. Advocacy & Leadership at Metalab Foster a collaborative, inclusive, and high-performance design culture. Partner with Metalab leadership to drive engagement and maintain a strong company culture. Hire, mentor,
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