Floor & Decor
DesignConsultant
Neural analysis suggests this role is
optimal for Entry candidates.
“Design Consultant at Floor & Decor. Skills: Design, Sales, Customer service. Greet store customers. Schedule design appointments”
What You'll Achieve.
Maximize sales goals; Expand the design services brand
Industry & Context.
Frequently exposed to a warehouse environment and moving vehicles, Medium Work – Ability to exert 20-50 pounds of force occasionally, Employee is often required to use their hands and fingers, to handle or feel, Employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
What They're Looking For.
Must Have
1+ years of retail/customer service experience, High school diploma and or GED, Proficient in basic mathematical skills, Must be self-motivated and able to multi-task in a fast-paced environment, Basic computer knowledge, including Microsoft Office suite, Internal candidates a minimum of 6 months with Floor and Decor
What You'll Do.
Greet store customers
Schedule design appointments
stone and accessories advice
Design and sell complete solutions
Manage multiple customer projects
Collaborate with store leadership
Support company initiatives
Utilize design applications
How You'll Work.
Team & Collaboration
Partner with store leaders to maximize sales goals; Collaborate, partner and communicate with store leadership and employees to manage projects; Modeling and coaching best practices with store employees
Communication Scope
Consistent and concise communication to customers and others
Process & Methodology
Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up
Full Job Description
_**Base Pay**_ This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. _**Purpose:**_ The Design Consultant at Floor & Decor is the entry point into design and is responsible for engaging customers on the sales floor to support their design projects, conduct design appointments with customers to determine design needs in the selection of tile, wood, stone, and accessory products of various colors textures, patterns, and design. The Design Consultant will also partner with store leaders to maximize sales goals and expand the design services brand. _**Minimum Eligibility Requirements**_ * 1+ years of retail/customer service experience * High school diploma and or GED * Proficient in basic mathematical skills * Must be self-motivated and able to multi-task in a fast-paced environment * Basic computer knowledge, including Microsoft Office suite * Internal candidates a minimum of 6 months with Floor and Decor _**Essential Functions**_ * Greet store customers in a helpful manner and supports store design walk-in needs * Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store * Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. * Design and sell complete, functional and aesthetically appealing solutions * Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required * Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals * Enthusiastically support all company initiatives and goals by modeling and coa
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