Floor & Decor
DesignConsultant
Neural analysis suggests this role is
optimal for Entry candidates.
“Design Consultant at Floor & Decor. Skills: Design, Sales, Customer service. Greet store customers. Schedule design appointments”
What You'll Achieve.
Maximize sales goals; Expand the design services brand; Achieve sales and other goals
Industry & Context.
Limited travel may be required by car, Frequently exposed to a warehouse environment and moving vehicles, Noise level in the work environment is typically moderate to noisy, Ability to exert 20-50 pounds of force occasionally, Ability to exert 10-25 pounds of force frequently, Ability to exert greater than negligible up to 10 pounds of force constantly, Use hands and fingers to handle or feel, Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
What They're Looking For.
Must Have
1+ years of retail/customer service experience, High school diploma and or GED, Proficient in basic mathematical skills, Basic computer knowledge, including Microsoft Office suite, Internal candidates a minimum of 6 months with Floor and Decor
Nice to Have
Self-motivated and able to multi-task in a fast-paced environment
What You'll Do.
Greet store customers
Schedule design appointments
Develop clientele through networking
stone and accessories advice
Design and sell complete solutions
Manage multiple customer projects
Communicate with customers
Collaborate with store leadership
Support company initiatives
Coach store employees
Understand and utilize design applications
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Partner with store leaders to maximize sales goals; Collaborate, partner and communicate with store leadership and employees to manage projects; Model and coach best practices with store employees
Communication Scope
Consistent and concise communication to customers and others; Proficient and consistent use of company communication tools and emails are required
Process & Methodology
Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up
Full Job Description
_**Pay Range**_ $19.39 - $23.80 _**Purpose:**_ The Design Consultant at Floor & Decor is the entry point into design and is responsible for engaging customers on the sales floor to support their design projects, conduct design appointments with customers to determine design needs in the selection of tile, wood, stone, and accessory products of various colors textures, patterns, and design. The Design Consultant will also partner with store leaders to maximize sales goals and expand the design services brand. _**Minimum Eligibility Requirements**_ * 1+ years of retail/customer service experience * High school diploma and or GED * Proficient in basic mathematical skills * Must be self-motivated and able to multi-task in a fast-paced environment * Basic computer knowledge, including Microsoft Office suite * Internal candidates a minimum of 6 months with Floor and Decor _**Essential Functions**_ * Greet store customers in a helpful manner and supports store design walk-in needs * Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store * Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. * Design and sell complete, functional and aesthetically appealing solutions * Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required * Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals * Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees * Responsible for understanding and utilizing desig
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