SOSi

Government

DeputyOperationsManager

$139–184k Pearl Harbor, Hawaii, United States FULL TIME
The Brief

“Deputy Operations Manager at SOSi. Skills: IT operations, Mission-critical IT, Command & Control. Serve as Operations Deputy. Act as Operations Person-In-Charge”

Industry & Context.

Government
Problems you'll solve

Troubleshooting; Solution development

Eligibility Requirements

Support 24/7 operations, Support exercises, Non-traditional working hours, Consecutive nights, Weekends

What They're Looking For.

Must Have

Active SECRET clearance, 10+ years experience, DoD 8570 IAT-I compliant, Follow instructions, Work independently, Work in team environment, Prior supervisory experience, Communicate effectively verbally, Communicate effectively in writing

Nice to Have

DoD 8570 IAT-II compliant, Relevant IT Certification, Well-versed in DoW protocols, Well-versed in DoW procedures, Well-versed in DoW regulations, Experience with virtual infrastructure, Experience with JIRA, Experience with SolarWinds, Experience with Forcepoint, Experience with Juniper, Experience with Palo Alto, Awareness of C2 applications, Awareness of ITIL framework, Experience with ITIL framework, Awareness of ITIL best practices, Experience with ITIL best practices

What You'll Do.

Serve as Operations Deputy

Act as Operations Person-In-Charge

Assist with planning operations

Assist with oversight operations

Support communications with branches

Achieve service delivery goals

Achieve capability goals

Direct administrators

Ensure IT systems operational

Ensure IT systems secure

Ensure network devices operational

Ensure network devices secure

Ensure applications operational

Ensure applications secure

Ensure protocols operational

Ensure protocols secure

Coordinate operations projects

Identify operations projects

Prioritize operations projects

Coordinate operations assignments

Identify operations assignments

Prioritize operations assignments

Organize internal resources

Organize external resources

Communicate operations workflow

Manage operations workflow

Communicate operations duties

Manage operations duties

Validate operational status

Communicate status to leadership

Communicate changes to leadership

Communicate status to stakeholders

Communicate changes to stakeholders

Ensure incidents captured

Ensure incidents tracked

Ensure incidents escalated

Manage incident communication

Manage incident response

Participate in analysis

Participate in solution development

Evaluate new services

Evaluate new technologies

Evaluate new software

Improve monitoring capabilities

Improve remediation capabilities

Assist with supervisory oversight

Assist with administrative oversight

Recruit direct reports

Onboard direct reports

Provide direction to direct reports

Provide guidance to direct reports

Provide training to direct reports

Implement recommendations

Collect accomplishments

Validate Operations RFIs

Oversee change management

Oversee configuration management

Provide structure for projects

Provide oversight for projects

Provide direction for projects

Oversee custody government equipment

Oversee ownership government equipment

How You'll Work.

Team & Collaboration

Adjacent branches; Distributed team environment

Communication Scope

Verbal communication; Written communication; Briefings

Free ATS check

Applying for this Deputy Operations Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about SOSi?

Real rants from real employees. Read before you apply.

Read Company Rants →