SOSi
Government
DeputyOperationsManager
“Deputy Operations Manager at SOSi. Skills: IT operations, Mission-critical IT, Command & Control. Serve as Operations Deputy. Act as Operations Person-In-Charge”
Industry & Context.
Troubleshooting; Solution development
Support 24/7 operations, Support exercises, Non-traditional working hours, Consecutive nights, Weekends
What They're Looking For.
Must Have
Active SECRET clearance, 10+ years experience, DoD 8570 IAT-I compliant, Follow instructions, Work independently, Work in team environment, Prior supervisory experience, Communicate effectively verbally, Communicate effectively in writing
Nice to Have
DoD 8570 IAT-II compliant, Relevant IT Certification, Well-versed in DoW protocols, Well-versed in DoW procedures, Well-versed in DoW regulations, Experience with virtual infrastructure, Experience with JIRA, Experience with SolarWinds, Experience with Forcepoint, Experience with Juniper, Experience with Palo Alto, Awareness of C2 applications, Awareness of ITIL framework, Experience with ITIL framework, Awareness of ITIL best practices, Experience with ITIL best practices
What You'll Do.
Serve as Operations Deputy
Act as Operations Person-In-Charge
Assist with planning operations
Assist with oversight operations
Support communications with branches
Achieve service delivery goals
Achieve capability goals
Direct administrators
Ensure IT systems operational
Ensure IT systems secure
Ensure network devices operational
Ensure network devices secure
Ensure applications operational
Ensure applications secure
Ensure protocols operational
Ensure protocols secure
Coordinate operations projects
Identify operations projects
Prioritize operations projects
Coordinate operations assignments
Identify operations assignments
Prioritize operations assignments
Organize internal resources
Organize external resources
Communicate operations workflow
Manage operations workflow
Communicate operations duties
Manage operations duties
Validate operational status
Communicate status to leadership
Communicate changes to leadership
Communicate status to stakeholders
Communicate changes to stakeholders
Ensure incidents captured
Ensure incidents tracked
Ensure incidents escalated
Manage incident communication
Manage incident response
Participate in analysis
Participate in solution development
Evaluate new services
Evaluate new technologies
Evaluate new software
Improve monitoring capabilities
Improve remediation capabilities
Assist with supervisory oversight
Assist with administrative oversight
Recruit direct reports
Onboard direct reports
Provide direction to direct reports
Provide guidance to direct reports
Provide training to direct reports
Implement recommendations
Collect accomplishments
Validate Operations RFIs
Oversee change management
Oversee configuration management
Provide structure for projects
Provide oversight for projects
Provide direction for projects
Oversee custody government equipment
Oversee ownership government equipment
How You'll Work.
Team & Collaboration
Adjacent branches; Distributed team environment
Communication Scope
Verbal communication; Written communication; Briefings
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