GovTech
Government
DeputyDirector,GovernmentIncidentReportingOps
“Deputy Director, Government Incident Reporting Ops at GovTech. Skills: Operational Leadership, Process Optimization, Knowledge Management, Talent Development. Lead daily operations. Triage and validate submissions”
What You'll Achieve.
Prevent systemic recurrence
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
8 years managing complex operations, Experience in large organizations, Ability to manage diverse stakeholders, Foundational knowledge across IT infrastructure, Foundational knowledge across Cybersecurity operations, Foundational knowledge across Physical Security frameworks, Familiarity with incident classification models, Familiarity with threat landscapes, Familiarity with standard risk matrix frameworks
Nice to Have
Public sector familiarity, Experience in operations design, Experience in process optimization
What You'll Do.
Lead daily operations
Triage and validate submissions
Make critical judgment calls
Trigger escalation and containment
Review incident summaries
Present incident assessments
Drive continuous improvement initiatives
Streamline reporting workflow
Leverage technology for reporting
Foster a Just Culture
Transform incident data
Identify cross-domain vulnerabilities
Develop mechanisms for lessons learned
Institutionalize lessons learned
Develop team officers
Uplift technical literacy
Hone analytical capabilities
How You'll Work.
Team & Collaboration
Cross-agency sharing sessions; Senior leadership presentation; Multi-party ecosystems
Communication Scope
Executive communication; Plain-language briefs
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