Teamified
Tech / AI / Software
DeploymentsCoordinator(Salesforce)
“Deployments Coordinator (Salesforce) at Teamified. Skills: end-to-end coordination, delivery of installation, removal, and relocation of devices, coordination across internal teams and external partners, stakeholder management, case management, quality and compliance. end-to-end coordination and delivery of installation, removal, and relocation of our clients devices. ensure all deployment activities are completed on time, within scope, and in line with operational standards and customer expecta”
What You'll Achieve.
deliver the best outcomes for our customers, our partners and our people; ensure all deployment activities are completed on time, within scope, and in line with operational standards and customer expectations; ensure expectations are managed and outcomes are delivered to a high standard; ensuring cost effective outcomes
Industry & Context.
High attention to detail and a proactive approach to problem solving; Proactively identify risks, delays, or blockers and escalate where required to minimise impact
Work Health and Safety requirements
What You'll Do.
end-to-end coordination and delivery of installation
and relocation of our clients devices
ensure all deployment activities are completed on time
and in line with operational standards and customer expectations
maintain coordination across internal teams and external partners
Take ownership of all deployment requests from initiation through to completion
Ensure all activities are delivered within agreed service levels and timelines
Maintain accurate and up-to-date records within Salesforce
including status updates
Proactively identify risks
or blockers and escalate where required to minimise impact
Coordinate effectively with internal teams (Helpdesk
SysOps) and external partners to ensure seamless delivery
and consistent communication to all stakeholders
Ensure high standards of accuracy in job scoping
and execution to minimise rework
Maintain a customer focus
ensuring expectations are managed and outcomes are delivered to a high standard
Contribute to continuous improvement by identifying process gaps and recommending practical enhancements
Ensure adherence to company policies
and information security standards
including Work Health and Safety requirements
Manage all deployment requests within Salesforce from creation to closure
Coordinate installations
and relocations activities in line with defined processes
Liaise with internal teams
and third service providers to schedule and deliver deployment activities efficiently
Source and validate quotes for hardware delivery and installation
ensuring cost effective outcomes
Track and manage all deployment deliverable to ensure timely completion
Act as the central point of coordination for all deployment related activities
Manage stakeholder expectations through proactive communication and timely updates
Build and maintain working relationships with merchants
Maintain accurate case updates
including current status
Monitor shared inboxes and respond to queries in a timely and professional manner
Ensure all deployment data is recorded accurately to support reporting and operational visibility
Perform quality assurance checks to ensure deployments meet operational and customer standards
Ensure all activities are carried out in accordance with company policies
and safety requirements
Maintain up to date knowledge of deployment processes
How You'll Work.
Team & Collaboration
coordination across internal teams and external partners; Coordinate effectively with internal teams (Helpdesk, Field Services, Warehouse, SysOps) and external partners to ensure seamless delivery; Liaise with internal teams, customers, technicians, and third service providers to schedule and deliver deployment activities efficiently; Build and maintain working relationships with merchants, contractors, and internal teams
Communication Scope
Effective communication and stakeholder management skills; Provide clear, timely, and consistent communication to all stakeholders; Manage stakeholder expectations through proactive communication and timely updates
Process & Methodology
organisational and coordination skills, with the ability to manage multiple tasks simultaneously
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