Company

SaaS

DeploymentStrategistGlobal(Spainbased)

€60–85k ~AI est. Madrid, Spain FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Deployment Strategist — Global (Spain based). Skills: Account ownership, Enterprise deployment, Customer operations. Own relationship and outcomes. Map customer operations”

What You'll Achieve.

Customers go to production; Customers stay in production; ROI quantified and visible; C-level stakeholders trust you; Accounts expand organically; Product roadmap informed

Industry & Context.

SaaS
Problems you'll solve

Define right problems

Eligibility Requirements

30-40% travel

What They're Looking For.

Must Have

4+ years experience, Enterprise customer success experience, Delivery experience, Manage large accounts, Build C-level relationships, Own implementations end-to-end, Operations intuition, Workflow architecture intuition, Work with engineers, Fluent Spanish, Fluent English

Nice to Have

SaaS experience, Tech experience, Operations experience, Think in systems, Think in tasks, Experience with APIs, Experience with data flows, Experience with integrations, Fluent German, Fluent French, Fluent Italian, Fluent Dutch

What You'll Do.

Own relationship and outcomes

Map customer operations

Define success metrics

Lead enterprise deployments

Drive behavior change

Detect expansion opportunities

Develop expansion opportunities

Partner with engineers

Feed product insights

How You'll Work.

Team & Collaboration

Forward Deployed Engineers; Leadership team; Sales team; Product team

Communication Scope

C-level engagement; Business reviews; ROI communication

Full Job Description

## Description Our client builds AI workers that run HR operations autonomously — hiring, onboarding, scheduling, engagement — so companies can focus on people, not process. They don't give teams a better tool and hope they use it. Their AI agents do the work: screen candidates, run interviews in 40+ languages, schedule shifts, onboard new hires — 24/7, across voice, WhatsApp, and web. They work with large, complex organizations across hospitality, retail, healthcare, and staffing — companies where high-volume hiring, high monthly churn, and overstretched HR teams are everyday reality.   The Role As Deployment Strategist, you'll own their largest, most complex accounts end-to-end — enterprise clients with multi-country operations, deep integrations, and C-level stakeholders. You go deep into customer operations, define the right problems, deploy the product in real environments, drive adoption through training and behavior change, and ensure tangible business impact. This is not Customer Success and not Project Management. It's an outcome-first role, working closely with Forward Deployed Engineers (FDEs) and the leadership team. Success is measured by business impact, not deployments completed. ## What You´ll Do Own the relationship and outcomes for their largest accounts — Fortune 500-scale enterprises with complex, multi-country deployments. C-level engagement, strategic planning, business reviews. Map customer operations end-to-end to define the right problems and success metrics Lead enterprise deployments from post-sale to production in complex environments — multiple stakeholders, legacy systems, change resistance Drive adoption and behavior change through training, enablement, and close operational partnership Measure, quantify, and communicate ROI to decision-makers — time-to-hire reduction, fill rates, cost savings, hours reclaimed Detect and develop expansion opportunities across teams, countries, and modules — flag to Sales for commercial close Partner da

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