Medical Informatics Engineering
Healthcare
DeploymentAdvisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Deployment Advisor at Medical Informatics Engineering. Skills: Customer Success, Client Relationship Management, Value Realization. Manage a portfolio of clients. Build strong relationships with clients”
What You'll Achieve.
Increase client retention; Improve client satisfaction; Drive product adoption; Maximize client value realization
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
5+ years of experience in a customer-facing role, Experience with CRM software, Experience with project management tools, Experience with data analysis tools
Nice to Have
Experience in the medical device industry, Experience with Salesforce, Experience with Tableau
What You'll Do.
Manage a portfolio of clients
Build strong relationships with clients
Ensure clients achieve desired outcomes
Drive adoption and value realization
Identify and mitigate churn risks
Conduct regular business reviews
Provide product training and support
Gather client feedback for product improvement
How You'll Work.
Team & Collaboration
Sales team; Product team; Engineering team
Communication Scope
Client communication; Product presentations
Process & Methodology
Project management tools
Full Job Description
We are seeking a dynamic and experienced Deployment Advisor to join our Enterprise Health team. The ideal candidate will be responsible for consulting with clients, understanding their needs, and deploying our employee health software effectively within their organizations. You will work closely with a team of analysts who will assist in the setup and configuration of the software for each client. Company Overview We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE’s web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe. Key Responsibilities Client Consultation: Serve as the primary point of contact for clients, conducting in-depth consultations to understand their unique needs, workflows, and objectives related to employee health management. Implementation Approach/Deployment Strategy: Develop and deploy creative and innovative strategies tailored to each client's specific requirements. Collaborate with clients to identify process improvement and automation opportunities within their employee health programs, proposing customized solutions while taking into consideration budget and timeline. Complete requirements gathering and scope creation for all in scope workflows. Software Configuration: Configure application as needed according to requirements. Direct analysts to ensure accurate and efficient setup of the employee health software for each client. Provide guidance and oversight, ensuring configurations align with client needs and industry best practices. Ultimate sign off on configuration and workflow validation. Training: Provide comprehensive training and support to clients on the functionality of the employee health software. Conduct
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