Bunnings
home improvement and lifestyle products
DepartmentManagers
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Department Managers at Bunnings. Skills: Leadership, Team management, Customer experience, Operations management. Manage ongoing daily operations. Manage sales”
What You'll Achieve.
Drive Service and Operations; Provide Best Experience to customers; Ensure department is showcasing Widest Range and Best Prices; Monitor and measure customer service levels; Deliver on our service promise; Exceed customer expectations
Industry & Context.
Action customer feedback
Minimum of 1 in 3 weekend roster, Some public holiday work required, Age 15 or over to apply, Background checks may be required
What They're Looking For.
Must Have
Leadership and influencing skills, Ability to wear many hats, Influence multiple stakeholders, Understand KPIs, Exceed customer expectations, Lead and inspire a large team (20+), Deliver the Best Experience through engagement, coaching and teamwork, Champion a Safe & Secure environment, Role‑modelling safety leadership, Ensuring compliance with policies and procedures, Confident leader, Experienced in opening and closing the store, Supporting smooth trade across weekdays and weekends, Build team capability through clear expectations, performance conversations and recognition, Deliver on our service promise through effective rostering, planning and being ready when the customer is, Drive retail fundamentals, Merchandising excellence, Sales performance, Stock accuracy, Availability, Loss prevention
Nice to Have
Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products, Previous experience leading teams in the retail industry or a large, high volume customer focused organisation
What You'll Do.
Manage ongoing daily operations
Manage high-volume stock
Maintain an engaged and safe work environment
Perform duty manager responsibilities
Open and close the store
Build team capability
Rostering and strategic planning
Drive department sales
Action customer feedback
Own department stock accuracy
Replenishment discipline
Loss prevention processes
How You'll Work.
Team & Collaboration
Work closely with fellow Department Managers; Report to Operations Manager and Complex Manager; Liaise with Merchandising teams; Liaise with Store Leadership; Liaise with Health and Safety teams; Develop relationships with suppliers; Work with product team
Communication Scope
Clear expectations; Performance conversations
Process & Methodology
Strategic planning
Full Job Description
**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you****when you’re part of our team:** * Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few * Free standard OnePass membership * Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave * 12 weeks paid parental leave, regardless of gender * Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities * We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build **About the role:** As a Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Department Managers in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations Manager and Complex Manager. You and your team of 20+ team members will be efficient, organized and be the go-to for our fantastic customers. Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices. You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and Health and Safety whilst also developing strong relationships with our suppliers. This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required. **What’s involved:** * Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends. * Build team capability on Best Experience
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