Bunnings

home improvement and lifestyle products

DepartmentManagers

Canberra, Australia
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Department Managers at Bunnings. Skills: Leadership, Customer Service, Team Management, Sales Driving, Operations Management. ongoing daily operations. sales”

What You'll Achieve.

drive Service and Operations within your department; providing Best Experience to our customers; ensuring your department is showcasing our Widest Range and Best Prices; deliver on our service promise; Driving department sales; improve the end-to-end customer experience

Industry & Context.

home improvement and lifestyle products
Eligibility Requirements

minimum of 1 in 3 weekend roster, some public holiday work is required, age 15 or over to apply, background checks may be required

What They're Looking For.

Must Have

Previous experience supervising a team in a fast-paced environment, Proven ability to coach and develop others, providing feedback and getting the best out of a team, Ability to be on your feet assisting with customers across a wide range of retail hours, Hold an open, honest, and respectful communication style, Have an eagerness to learn about new products

Nice to Have

Previous retail leadership experience, leading a department or similar, an individual with a passion for customer service and merchandising standards, the ability to achieve results by working closely with your team, you are approachable and confident when interacting with team and customers

What You'll Do.

ongoing daily operations

high-volume stock management within your specialist area

monitoring and measuring customer service levels

liaising with various teams in Merchandising

Store Leadership and H&S

developing relationships with our suppliers

Lead a team of 20+ to maintain an engaged and safe work environment

performing duty manager responsibilities

including opening and closing the store across weekdays and weekends

Build team capability on Best Experience and Safety Culture & Compliance

Rostering and strategic planning for your team to deliver on our service promise

Driving department sales through merchandising & monitoring of key metrics

Action customer feedback to improve the end-to-end customer experience

Own department stock accuracy including adjustments

replenishment discipline and loss prevention processes

How You'll Work.

Team & Collaboration

work closely with fellow Coordinators; liaise with various teams in Merchandising, Store Leadership and H&S; developing relationships with our suppliers; working closely with your team

Communication Scope

open, honest, and respectful communication style

Process & Methodology

strategic planning for your team

Full Job Description

**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you****when you’re part of our team:** * Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few * Free standard OnePass membership * Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave * 12 weeks paid parental leave, regardless of gender * Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities * We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build We are looking for leaders to join our teams across our Canberra locations! **About the role:** As Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Coordinators in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations and Complex Manager. You and your team of 20+ team members will be efficient, organized and be the go-to for our fantastic customers. Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices. You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and H&S whilst also developing strong relationships with our suppliers. This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required. **What’s involved:** * Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends

Free ATS check

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