Bunnings

Retail

DepartmentManager

A$95–135k ~AI est. Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Department Manager at Bunnings. Skills: Sales, Operations, Team leadership. Manage daily operations. Manage high-volume stock”

What You'll Achieve.

Deliver on service promise; Drive department sales; Improve customer experience; Own department stock accuracy; Drive retail fundamentals

Industry & Context.

Retail
Problems you'll solve

Action customer feedback

Eligibility Requirements

Minimum 1 in 3 weekend roster, Some public holiday work

What They're Looking For.

Must Have

Lead a team of 20+, Perform duty manager responsibilities, Open and close store, Build team capability, Monitor customer service levels, Develop relationships with suppliers, Minimum 1 in 3 weekend roster, Some public holiday work

Nice to Have

Previous experience leading teams in retail, Experience in large, high volume customer focused organisation, Previous experience in leading teams with focus on Safety and Wellbeing, Previous experience in leading teams with focus on Specialist products

What You'll Do.

Manage daily operations

Manage high-volume stock

Train and develop team

Provide Best Experience to customers

Ensure department showcases Widest Range

Ensure department showcases Best Prices

Monitor customer service levels

Liaise with Merchandising teams

Liaise with Store Leadership

Liaise with Health and Safety

Develop relationships with suppliers

Lead team to maintain engaged environment

Lead team to maintain safe environment

Build team capability on Best Experience

Build team capability on Safety Culture

Build team capability on Compliance

Manage team engagement

Manage team performance

Manage team recognition

Roster team strategically

Plan team strategically

Deliver on service promise

Drive department sales

Merchandise department

Action customer feedback

Improve customer experience

Own department stock accuracy

Manage stock adjustments

Manage replenishment discipline

Manage loss prevention processes

Inspire team to deliver Best Experience

Champion Safe & Secure environment

Role-model safety leadership

Ensure policy compliance

Ensure procedure compliance

Build team capability through expectations

Conduct performance conversations

Deliver on service promise through rostering

Deliver on service promise through planning

Be ready when customer is

Drive retail fundamentals

Drive merchandising excellence

Drive sales performance

Drive loss prevention

How You'll Work.

Team & Collaboration

Work with fellow Department Managers; Report to Operations Manager; Report to Complex Manager; Liaise with Merchandising teams; Liaise with Store Leadership; Liaise with Health and Safety; Develop relationships with suppliers

Process & Methodology

Strategic planning

Full Job Description

**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you****when you’re part of our team:** * Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few * Free standard OnePass membership * Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave * 12 weeks paid parental leave, regardless of gender * Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities * We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build **About the role:** As a Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Department Managers in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations Manager and Complex Manager. You and your team of 20+ team members will be efficient, organized and be the go-to for our fantastic customers. Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices. You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and Health and Safety whilst also developing strong relationships with our suppliers. This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required. **What’s involved:** * Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends. * Build team capability on Best Experience

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