Bunnings
Retail
DepartmentManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Department Manager at Bunnings. Skills: Sales, Operations, Team leadership. Manage daily operations. Manage high-volume stock”
What You'll Achieve.
Deliver on service promise; Drive department sales; Improve customer experience; Own department stock accuracy; Drive retail fundamentals
Industry & Context.
Action customer feedback
Minimum 1 in 3 weekend roster, Some public holiday work
What They're Looking For.
Must Have
Lead a team of 20+, Perform duty manager responsibilities, Open and close store, Build team capability, Monitor customer service levels, Develop relationships with suppliers, Minimum 1 in 3 weekend roster, Some public holiday work
Nice to Have
Previous experience leading teams in retail, Experience in large, high volume customer focused organisation, Previous experience in leading teams with focus on Safety and Wellbeing, Previous experience in leading teams with focus on Specialist products
What You'll Do.
Manage daily operations
Manage high-volume stock
Train and develop team
Provide Best Experience to customers
Ensure department showcases Widest Range
Ensure department showcases Best Prices
Monitor customer service levels
Liaise with Merchandising teams
Liaise with Store Leadership
Liaise with Health and Safety
Develop relationships with suppliers
Lead team to maintain engaged environment
Lead team to maintain safe environment
Build team capability on Best Experience
Build team capability on Safety Culture
Build team capability on Compliance
Manage team engagement
Manage team performance
Manage team recognition
Roster team strategically
Plan team strategically
Deliver on service promise
Drive department sales
Merchandise department
Action customer feedback
Improve customer experience
Own department stock accuracy
Manage stock adjustments
Manage replenishment discipline
Manage loss prevention processes
Inspire team to deliver Best Experience
Champion Safe & Secure environment
Role-model safety leadership
Ensure policy compliance
Ensure procedure compliance
Build team capability through expectations
Conduct performance conversations
Deliver on service promise through rostering
Deliver on service promise through planning
Be ready when customer is
Drive retail fundamentals
Drive merchandising excellence
Drive sales performance
Drive loss prevention
How You'll Work.
Team & Collaboration
Work with fellow Department Managers; Report to Operations Manager; Report to Complex Manager; Liaise with Merchandising teams; Liaise with Store Leadership; Liaise with Health and Safety; Develop relationships with suppliers
Process & Methodology
Strategic planning
Full Job Description
**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you****when you’re part of our team:** * Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few * Free standard OnePass membership * Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave * 12 weeks paid parental leave, regardless of gender * Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities * We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build **About the role:** As a Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Department Managers in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations Manager and Complex Manager. You and your team of 20+ team members will be efficient, organized and be the go-to for our fantastic customers. Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices. You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and Health and Safety whilst also developing strong relationships with our suppliers. This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required. **What’s involved:** * Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends. * Build team capability on Best Experience
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