Bunnings
home improvement and lifestyle products
DepartmentManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Department Manager at Bunnings. Skills: Leadership, Team Management, Customer Experience, Operations Management, Sales Driving. Ongoing daily operations, sales and high-volume stock management within your specialist area. Training and developing your team”
What You'll Achieve.
Drive Service and Operations within your department; Deliver on our service promise; Exceeding customer expectations
Industry & Context.
Action customer feedback to improve the end-to-end customer experience
Minimum of 1 in 3 weekend roster, Some public holiday work is required, Must be age 15 or over to apply, Background checks may be required (police, employment, medical and qualification checks)
What They're Looking For.
Must Have
Lead and inspire a large team (20+) to deliver the Best Experience through engagement, coaching and teamwork, Champion a Safe & Secure environment by role‑modelling safety leadership and ensuring compliance with policies and procedures, Build team capability through clear expectations, performance conversations and recognition, Deliver on our service promise through effective rostering, planning and being ready when the customer is, Drive retail fundamentals, including merchandising excellence, sales performance, stock accuracy, availability and loss prevention
Nice to Have
Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products is preferred, Previous experience leading teams in the retail industry or a large, high volume customer focused organisation, Confident leader, experienced in opening and closing the store and supporting smooth trade across weekdays and weekends
What You'll Do.
Ongoing daily operations
sales and high-volume stock management within your specialist area
Training and developing your team
Providing Best Experience to our customers
Ensuring your department is showcasing our Widest Range and Best Prices
Monitoring and measuring customer service levels
Liaising with various teams in Merchandising
Store Leadership and Health and Safety
Developing relationships with our suppliers
Lead a team of 20+ to maintain an engaged and safe work environment
Performing duty manager responsibilities
including opening and closing the store across weekdays and weekends
Driving department sales through merchandising & monitoring of key metrics
Action customer feedback to improve the end-to-end customer experience
Own department stock accuracy including adjustments
replenishment discipline and loss prevention processes
How You'll Work.
Team & Collaboration
Work closely with fellow Department Managers; Reporting directly to your Operations Manager and Complex Manager; Liaise with various teams in Merchandising, Store Leadership and Health and Safety; Develop relationships with our suppliers; Lead and inspire a large team (20+) to deliver the Best Experience through engagement, coaching and teamwork; Build team capability through clear expectations, performance conversations and recognition
Communication Scope
Clear expectations; Performance conversations
Process & Methodology
Strategic planning for your team
Full Job Description
**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you****when you’re part of our team:** * Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few * Free standard OnePass membership * Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave * 12 weeks paid parental leave, regardless of gender * Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities * We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build **About the role:** As a Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Department Managers in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations Manager and Complex Manager. You and your team of 20+ team members will be efficient, organized and be the go-to for our fantastic customers. Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices. You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and Health and Safety whilst also developing strong relationships with our suppliers. This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required. **What’s involved:** * Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends. * Build team capability on Best Experience
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