Bunnings

home improvement and lifestyle products

DepartmentManager

Sydney, New South Wales, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Department Manager at Bunnings. Skills: Leadership, Team management, Customer experience, Operations management, Sales driving. Oversee daily operations, sales, and stock management within a specialist area.. Lead a team of 20+ members.”

What You'll Achieve.

Drive Service and Operations within the department.; Provide Best Experience to customers.; Showcase Widest Range and Best Prices.; Monitor and measure customer service levels.; Exceed customer expectations.

Industry & Context.

home improvement and lifestyle products
Eligibility Requirements

Minimum of 1 in 3 weekend roster, Some public holiday work required, Must be age 15 or over, Background checks may be required (police, employment, medical, qualification)

What They're Looking For.

Must Have

Lead and inspire a large team (20+) to deliver the Best Experience through engagement, coaching and teamwork, Previous experience leading teams in the retail industry or a large, high volume customer focused organisation, Champion a Safe & Secure environment by role‑modelling safety leadership and ensuring compliance with policies and procedures, Confident leader, experienced in opening and closing the store and supporting smooth trade across weekdays and weekends, Build team capability through clear expectations, performance conversations and recognition, Deliver on our service promise through effective rostering, planning and being ready when the customer is, Drive retail fundamentals, including merchandising excellence, sales performance, stock accuracy, availability and loss prevention

Nice to Have

Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products, Ability to develop teams and provide a healthy environment in which to work in

What You'll Do.

Oversee daily operations

and stock management within a specialist area.

Lead a team of 20+ members.

Ensure a safe and engaged work environment.

Perform duty manager responsibilities

including opening and closing the store.

Build team capability in customer experience

Manage rostering and strategic planning for the team.

Drive department sales through merchandising and monitoring key metrics.

Action customer feedback to improve the customer experience.

Manage department stock accuracy

How You'll Work.

Team & Collaboration

Work closely with fellow Department Managers.; Report directly to the Operations Manager and Complex Manager.; Liaise with various teams in Merchandising, Store Leadership, and Health and Safety.; Develop relationships with suppliers.; Inspire and lead a large team to deliver the Best Experience through engagement, coaching, and teamwork.

Full Job Description

**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you****when you’re part of our team:** * Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few * Free standard OnePass membership * Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave * 12 weeks paid parental leave, regardless of gender * Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities * We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build **About the role:** As a Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Department Managers in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations Manager and Complex Manager. You and your team of 20+ team members will be efficient, organized and be the go-to for our fantastic customers. Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Best Prices. You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and Health and Safety whilst also developing strong relationships with our suppliers. This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required. **What’s involved:** * Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends. * Build team capability on Best Experience

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