Riccobene Associates Family Dentistry
Healthcare
DentalOfficeManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Dental Office Manager at Riccobene Associates Family Dentistry. Skills: leadership, organization, multitasking skills, financial aptitude, communication skills. overseeing daily administrative operations. front office and business functions”
Industry & Context.
Must be reliable, punctual, and flexible to meet practice needs., Ability to remain calm and organized in a fast-paced surgical environment.
What They're Looking For.
Must Have
2 or more years of management experience, preferably in a dental, oral surgery, or medical setting., Ability to manage sensitive patient situations with discretion and compassion., Demonstrated ability to maintain confidentiality and compliance standards.
Nice to Have
3–5 years of dental or medical front office experience preferred.
What You'll Do.
overseeing daily administrative operations
front office and business functions
scheduling optimization
financial performance
exceptional patient service
and collaborative workplace
ensure quality patient care and safety guide all operational and financial decisions
and financially healthy practice
direct leadership and oversight of front office staff
support practice success
promote and model a culture of honesty
and patient-centered care
build working relationships with dentist
and administrative team members
ensure team members feel supported
lead daily morning huddles and office meetings
address concerns professionally and constructively
and development of new and existing team members
communicate clearly and consistently with the team regarding expectations
oversee daily administrative and front office operations to ensure efficient patient flow
ensure schedules are optimized to support surgical procedures
maintain compliance with HIPAA
monitor and manage staffing levels to support physician schedules and patient demand
approve and submit timecards accurately and on time
complete performance check-ins and evaluations as required
maintain office organization
ensure the practice is properly stocked with office and administrative supplies while managing inventory costs
support practice financial goals through effective scheduling
and operational efficiency
review and monitor aging reports
and insurance follow-up processes
partner with billing and revenue cycle teams on insurance
and account resolution
ensure financial policies are communicated clearly to patients prior to treatment
review reports related to production
and scheduling efficiency
ensure expenses and invoices are submitted per established finance procedures
and empathetic patient experience from first contact through follow-up
oversee front office excellence including accurate patient registration and documentation
insurance verification support and financial conversations
time-of-service collections
and clear communication regarding surgical preparation and payment expectations
support staff in managing patient questions
and expectations with empathy and confidence
maintain high standards for communication
How You'll Work.
Team & Collaboration
partners closely with the doctor(s), clinical leadership, and support teams; collaborates closely with clinical leadership; Build working relationships with dentist, RDHs, assistants, and administrative team members; Communicate clearly and consistently with the team; Partner with billing and revenue cycle teams
Communication Scope
Excellent written and verbal communication skills; Communication
Full Job Description
**Riccobene Associates Family Dentistry** is looking for a full-time Office Managers in the Triad Area! ### Position Summary The Office Manager (OM) plays a critical leadership role in ensuring the practice operates smoothly, profitably, and with a strong focus on patient experience, safety, and team engagement. This position partners closely with the doctor(s), clinical leadership, and support teams to create an efficient, organized, and patient‑centered practice environment. The Office Manager is responsible for overseeing daily administrative operations, front office and business functions, team leadership, scheduling optimization, financial performance, and exceptional patient service. This role requires strong organizational skills, emotional intelligence, attention to detail, and a commitment to integrity, communication, and excellence in care. ### Office Manager Mission To foster a supportive, respectful, and collaborative workplace where team members feel valued and motivated. To ensure quality patient care and safety guide all operational and financial decisions. To support an efficient, well‑run, and financially healthy practice that delivers a calm, confident, and compassionate patient experience. ### Duties & Responsibilities The Office Manager provides direct leadership and oversight of front office staff and collaborates closely with clinical leadership to support practice success. ### Leadership & Culture Promote and model a culture of honesty, integrity, professionalism, and patient‑centered care. Build strong working relationships with dentist, RDHs, assistants, and administrative team members. Ensure team members feel supported, heard, and respected. Lead daily morning huddles and office meetings in a positive, organized, and informative manner. Address concerns professionally and constructively, maintaining a respectful and solutions‑focused workplace. Support onboarding, training, coaching, and development of new and existing team members. Commun
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