Dandy
Dental
DentalLaunchTrainer(UK)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Dental Launch Trainer (UK) at Dandy. Skills: Customer onboarding, Digital dentistry training, Customer coaching. Lead new practices through onboarding. Deliver engaging training sessions”
What You'll Achieve.
Ensure practices achieve key milestones; Drive confidence; Drive early adoption; Drive technique improvement; Ensure order success; Build practice confidence; Build practice momentum
Industry & Context.
Up to 20% travel
What They're Looking For.
Must Have
Experience training on digital dental platforms, Hands-on knowledge of intraoral scanning, Hands-on knowledge of digital dental workflows, Excellent teaching and facilitation skills, Clear, confident communicator, Outstanding virtual presentation skills, Outstanding interpersonal skills, Customer-first mindset, Highly organized, Accountable, Track record of owning outcomes, Track record of follow-through, Tech-savvy, Adaptable in fast-paced environments, Organized and efficient in managing multiple trainings, Organized and efficient in managing follow-ups, Organized and efficient in managing customer touch points, Persuasive and supportive coach, Skilled in encouraging behavior change, Skilled in driving adoption
Nice to Have
iTero strongly preferred, Trios strongly preferred
What You'll Do.
Lead new practices through onboarding
Deliver engaging training sessions
Demonstrate best practices in intraoral scanning
Demonstrate best practices in digital workflows
Offer hands-on coaching
Take ownership of each launch
Ensure practices achieve key milestones
Serve as a trusted coach post-launch
Help practices refine workflows
Help practices overcome adoption barriers
Monitor early scan quality
Deliver clear feedback
Deliver constructive feedback
Drive technique improvement
Identify gaps in product usage
Offer targeted follow-up
Conduct First Case Monitoring sessions
Reinforce best practices
Improve the customer journey
Build practice confidence
Build practice momentum
How You'll Work.
Team & Collaboration
Collaborate with Customer Success; Collaborate with Product teams; Collaborate with Support teams
Communication Scope
Virtual presentation; Interpersonal skills
Full Job Description
Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role Launch Trainers are essential to delivering a world-class onboarding experience at Dandy. You’ll guide new dental practices through engaging training sessions—both virtual and in-person—to build confidence and excitement around digital dentistry. Beyond initial onboarding, you’ll continue coaching practices on scan quality, ordering workflows, and feature adoption to ensure long-term success. This is a high-impact, customer-facing role for someone who loves teaching, building trust, and driving measurable outcomes. This role includes up to 20% travel for in-practice training and support. What You’ll Do Live Training & Onboarding - Lead new practices through Dandy’s onboarding program, helping them ramp up quickly and effectively. - Deliver engaging training sessions, both virtually and on-site, tailored to the learning styles and structure of each practice. - Demonstrate best practices in intraoral scanning and digital workflows, offering hands-on coaching during live sessions. - Build credibility and clinical trust that drives confidence and early adoption. - Take ownership of each launch, ensuring practices achieve key milestones from day one. Ongoing Coaching & Success Enablement - Serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers. - Monitor early scan quality and deliver clear, constructive feedback to drive technique improvement. - Identify gaps in product usage a
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