Express Scripts Canada

Healthcare

DentalClaimsAuditor

$58–63k Mississauga, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Dental Claims Auditor at Express Scripts Canada. Skills: Dental claims auditing, Benefit plan compliance, Provider assessment. Perform claim verifications. Perform desk audits”

Industry & Context.

Healthcare
Problems you'll solve

Critical thinking; Problem-solve; Mediate difficult situations

Eligibility Requirements

Ability to travel in Canada 20-30%, Enhanced Reliability Clearance

What They're Looking For.

Must Have

Graduate of post-secondary educational program, Valid dental assistant or dental hygienist license, 2-5 years recent experience in dental office, Working knowledge of dental software, Working knowledge of dental fee codes, Valid driver’s license, Ability to travel in Canada 20-30%, In-depth knowledge of dental benefits, In-depth knowledge of dental reimbursement, In-depth knowledge of dental regulations, Ability to manage confidential information, Effective time management skills, Organizational skills, Critical thinking skills, Ability to analyze, Ability to problem-solve, Ability to mediate difficult situations, Self-driven, Capable of working independently, Minimal supervision, Interpersonal skills, Ability to work cross-functionally, Ability to manage high priority tasks, Ability to research, Ability to effectively communicate findings, Excellent verbal communication skills, Excellent written communication skills, Proficiency in MS Office, Enhanced Reliability Clearance

Nice to Have

Previous audit/investigation experience, Bilingualism (French & English), LOMA or HIAA training

What You'll Do.

Perform claim verifications

Perform on-site audits

Communicate with providers

Gather information for audits

Educate on claim submission practices

Respond to queries on audit results

Assess provider documentation

Ensure compliance with enrolment agreement

Ensure compliance with benefit plan design

Ensure compliance with provincial regulations

Calculate adjustments for claim transactions

Prepare for on-site audits

Coordinate on-site audits

Travel to conduct on-site audits

Complete post on-site audit activities

Compile audit reports

Produce audit reports

Summarize results of claim analysis

Identify trends from claim reviews

Provide recommendations for risk criteria changes

Provide recommendations for desk audit candidates

Provide recommendations for on-site audit candidates

Recommend ideas to prevent risk

Recommend ideas to manage risk

Respond to customer questions

How You'll Work.

Team & Collaboration

Work cross-functionally; Work with other departments

Communication Scope

Verbal communication; Written communication; Findings communication

Full Job Description

**Job Title: Dental Claims Auditor** **Location:** Mississauga **Employment Type:** Permanent **Reason for Vacancy:** New Headcount **Work Arrangement:** Hybrid, 2 days a week on-site **Department Name:** Fraud, Waste, and Abuse **Pay Type:** Salary **Pay Range:** $58,000 – $63,000 annually Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role. **About Us** _Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians._ **Job Summary:** The role of the Fraud, Waste & Abuse team is to enhance the Express Scripts Canada (ESC) value proposition for customers to ensure the integrity of health claims while maintaining a network of providers through diligent review and education. The Auditor is responsible to conduct various types of audits across Canada to validate that providers are compliant with benefit plan design and professional practice regulations. The Auditor uses their analytical and investigative skills along with their practice and knowledge of provincial benefit coverage to identify trends observed from claim reviews and to ensure that the audit techniques evolve to remain effective in managing risk for ESC customers. **Key Responsibilities** * Perform claim verifications, desk and/or on-site audits for Dental, Vision, Mental Health an

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