Hy-Vee
Demonstrator
Neural analysis suggests this role is
optimal for Entry candidates.
“Demonstrator at Hy-Vee. Skills: Customer service, Product demonstration, Sales. Provides prompt, efficient and friendly customer service. Prepares a demonstration of a product for the customers in the store”
Industry & Context.
Must be physically able to perform light work exerting up to 20 pounds of force up to 10 pounds of force and a negligible amount of force constantly to move objects., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., This position is exposed to dirt, noise, and potential electrical shock on a daily basis., This is a fast pace work environment., Employment is contingent upon the successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
Less than six months of similar or related work experience
What You'll Do.
efficient and friendly customer service
Prepares a demonstration of a product for the customers in the store
Offers customers samples of the product
explains the product and makes suggestions for preparation
Answers customers’ product related questions
Organizes items needed to do demonstration
Insures adequate supplies are available
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Communication Scope
Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call
Full Job Description
**Additional Considerations (if any):** **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title****:** Demonstrator **Department:** Grocery **FLSA** : Non-Exempt ** _General Function_** : Provides prompt, efficient and friendly customer service. Prepares a demonstration of a product for the customers in the store. Offers customers samples of the product, explains the product and makes suggestions for preparation. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home, Service Managers Direct Reports: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Prepares product for sampling. * Off
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