Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops team
DeliveryTrainer,RSR
“Delivery Trainer, RSR at Amazon.com Services LLC. Skills: Delivery training, Driver mentoring, Safety practices. Facilitate daily training classes. Conduct drive-alongs”
What You'll Achieve.
Ensure Delivery Associates are set up for success; Deliver customer orders on time; Develop non-CDL driver
Industry & Context.
5+ weeks in-role training, Training 50+ miles away, Travel accommodations paid, Interstate operating authority commerce regulations, Lift up to 49 pounds, Stand and walk during shifts lasting up to 12 hours, Frequently push, pull, squat, bend, and reach, Work outside, Drive different motor vehicles over the road, Drive in accordance with DOT requirements, Participate in on-road processes on a regular basis, Travel to multiple sites within 50 miles, Operate and navigate a 26,000 pounds or less vehicle, Work 40 hours/week, Overtime as required, Flexible schedule/shift/work area, Weekends, nights, and/or holidays, 21 years of age or older, Obtain and maintain Driver Qualification File, Work safely and cooperatively, Adhere to standards of excellence, Manage stress, Work safely and respectfully, Exhibit trustworthiness and professionalism, Safeguard business operations, Safeguard Company’s reputation
What They're Looking For.
Must Have
1+ years of Microsoft Office products and applications experience, High school or equivalent, Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach, Work 40 hours/week, and overtime as required, Valid and active driver's license, Are 21 years of age or older, Eligible to drive in accordance with DOT requirements, Must be able to obtain and maintain a Driver Qualification File, Authorized to work
Nice to Have
Bachelor’s Degree or 2+ years Amazon experience, Associate may be required to gain DOT Regulation Qualification as a condition of the role
What You'll Do.
Facilitate daily training classes
Partner with Delivery Service Partners
Coordinate training related activities
Facilitate training related activities
Measure training related activities
Provide reporting on training completion
Provide reporting on compliance
Provide reporting on safety
Provide reporting on maintenance duties
Execute to the standard
Ensure content complements safety procedures
Ensure content complements quality procedures
Ensure content complements legal procedures
Educate driver safety standards
Educate driver compliance standards
Audit driver safety standards
Audit driver compliance standards
Measure on-road quality
Identify re-training opportunities
Identify process improvement opportunities
Drive different motor vehicles
Drive in accordance with DOT requirements
Participate in on-road processes
Be a resource for driver training questions
Work as a peer trainer
Motivate Delivery Associates
Coach Delivery Associates
Provide feedback to Delivery Associates
Track performance for DOT regulated training
Provide retraining opportunities for DOT regulated training
Provide process improvement opportunities for DOT regulated training
Effectively operate a GPS
How You'll Work.
Team & Collaboration
Delivery Service Partners; Operations Managers; Area Managers; Learning Teams
Communication Scope
Teaching; Guiding conversations
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