Amazon.com Services LLC
Fulfillment Associate, Fulfillment Center, transportation shipping logistics
DeliveryTrainer,RSR
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Delivery Trainer, RSR at Amazon.com Services LLC. Skills: Driver training, Mentoring, Safety compliance. Facilitate daily training classes. Conduct drive-alongs”
What You'll Achieve.
Ensure Delivery Associates are set up for success; Deliver customer orders on time; Develop non-CDL driver, DOT regulated training
Industry & Context.
Problem solving; Analytical skills
In-role training at an operating site, Training 50+ miles away from home site, Travel accommodations booked and paid, At least 21 years or older, Able to obtain and maintain Driver Qualification File, Eligible to drive in accordance with DOT requirements, Lift up to 49 pounds, Stand and walk during shifts lasting up to 12 hours, Frequently push, pull, squat, bend, and reach, Work outside, Drive different motor vehicles over the road, Drive in accordance with DOT requirements, Participate in on-road processes on a regular basis, Operate and navigate a 26,000 pounds or less vehicle, Travel to multiple sites within 50 miles of the home station, Have reliable transportation, Work 40 hours/week, Overtime as required, Gain DOT Regulation Qualification
What They're Looking For.
Must Have
1+ years of Microsoft Office products and applications experience, High school or equivalent, Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach, Work 40 hours/week, and overtime as required, Valid and active driver's license, Are 21 years of age or older, Eligible to drive in accordance with DOT requirements, Must be able to obtain and maintain a Driver Qualification File
Nice to Have
Associate’s or Bachelor’s Degree, Prior Amazon experience, Demonstrates problem solving and analytical skills, Ability to communicate effectively (written and verbal) across various levels of an organization, History of meeting/exceeding departmental goals, Experience leading teams, Capable of providing direction to team members using independent judgment, Organization and time management skills, Experience delivering training both to individuals and groups, 2+ years of professional driving experience, Bachelor’s Degree or 2+ years Amazon experience, Knowledge of instructional theories: adult learning, on the job learning, knowledge management theories, virtual and classroom instruction, Organizational, interpersonal, and communication skills, Proven ability to deal with ambiguity and competing priorities
What You'll Do.
Facilitate daily training classes
Partner with Delivery Service Partners
Coordinate training related activities
Facilitate training related activities
Measure training related activities
Provide detailed understanding of processes
Provide timely and accurate reporting
Execute to the standard
Educate driver safety standards
Audit driver safety standards
Identify re-training opportunities
Identify process improvement opportunities
Drive different motor vehicles
Drive in accordance with DOT requirements
Participate in on-road processes
Be a resource for driver training questions
Work as a peer trainer
Motivate Delivery Associates
Coach Delivery Associates
Provide feedback to Delivery Associates
Travel to multiple sites
Track performance for driver development
Provide retraining opportunities
Provide process improvement opportunities
Effectively operate a GPS
How You'll Work.
Team & Collaboration
Partner with Delivery Service Partners; Partner with Operations Managers; Partner with Area Managers; Partner with Learning Teams
Communication Scope
Answering questions; Finding answers
Full Job Description
This full-time position requires in-role training at an operating site which will be 5+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. Since opening our 'virtual' doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth. Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Amazon is seeking self-motivated Driver Trainers to join our team and help build a network of customer-centric Delivery Associates in the communities where we operate. As a Driver Trainer, you have a passion for mentoring others; you are comfortable teaching and guiding conversations in large groups; and you believe in hands-on training and conducting drive-alongs with Delivery Associates to instill safe practices. As a Driver Trainer, you are responsible for establishing the right driver training culture in your delivery station, setting up the training experience, and independently instructing training sessions. You educate Delivery Associates on the foundational safety, quality, and productivity aspects that are an important part of the Delivery Associate daily routine. Y
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