Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
DeliveryStationManager
“Delivery Station Manager at Servicios Comerciales Amazon Mexico S. de R.L. de C.V.. Skills: Last Mile Operation, Process improvement, Team management. Manage last mile operation. Oversee Under the roof operation”
What You'll Achieve.
Meet all building goals; Ensure customer promise expectations; Ensure accuracy and quality; Maximize productivity execution
Industry & Context.
Problem resolution; Data analysis
Work flexible hours, Work overnight, Work weekends, Work holidays
What They're Looking For.
Must Have
2+ years people management, 2+ years management experience, English-language communication skills
Nice to Have
3+ years performance metrics, 3+ years process improvement, 3+ years lean techniques
What You'll Do.
Manage last mile operation
Oversee Under the roof operation
Set performance goals
Communicate performance expectations
Ensure accuracy and quality
Lead Process Assistants
Lead Delivery Service Providers
Manage daily delivery station
Conduct training sessions
Communicate with DSPs
Maximize productivity execution
Analyze performance data
Provide performance feedback
Establish quality control standards
Maintain quality control standards
Identify process improvement initiatives
Lead process improvement initiatives
Lead Lean tools initiatives
Tactical leadership strategic initiatives
Coordinate cross functionally
Communicate across areas
Align goals and tasks
Forecast strategically
Manage complex projects
Execute cross-functional projects
Communicate recommendations
Review operational forecast
Determine productivity requirements
Support safety programs
Ensure safe work environment
Support On the Road team
Support Delivery Service Providers
How You'll Work.
Team & Collaboration
Cross-functional teams; Multiple business teams; Multiple technical teams; Multiple support teams; Carrier partners
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project management, Program management
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