Databricks
Technology
DeliverySolutionsArchitect
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Delivery Solutions Architect at Databricks. Skills: Delivery Solutions Architecture, Data and AI, Customer Success. Engage with Solutions Architects. Lead post-technical win strategy”
What You'll Achieve.
Accelerate adoption and growth; Increase focus and technical accountability; Maximize value from platform; Maximize return on investment; Drive growth in assigned customers; Drive growth in use cases; Ensure customer success; Increase adoption of Databricks’ Lakehouse vision; Control cloud costs; Tune & optimize workloads; Achieve healthy consumption of workloads
Industry & Context.
Resolve escalations; Create certainty from uncertainty
Travel up to 30%
What They're Looking For.
Must Have
5+ years experience technical project/program delivery, Programming experience in Python, SQL, or Scala, Customer-facing pre-sales, technical architecture, customer success, or consulting role, Understanding of solution architecture related to distributed data systems, Understanding of how to attribute business value and outcomes, Technical program, or project management, Account, stakeholder, and resource management accountability, Experience resolving complex escalations with senior customer executives, Conducting open-ended discovery workshops, Creating strategic roadmaps, Conducting business analysis, Managing the delivery of complex programs/projects, Track record of overachievement against quota, goals, or similar objective targets, Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
Nice to Have
Databricks platform adoption, Databricks Lakehouse vision
What You'll Do.
Engage with Solutions Architects
Lead post-technical win strategy
Execute technical account strategy
Be accountable technical leader
Drive healthy consumption of workloads
Be first contact for technical issues
Manage production/go-live status
Leverage Shared Services
Leverage User Education
Leverage Onboarding/Technical Services
Leverage Support resources
Escalate to expert-level technical experts
Execute point of view
Accelerate use cases into production
Coordinate with Professional Services
Navigate Databricks Product and Engineering teams
Develop execution plan
Cover all activities of customer-facing technical roles
Cover technical teams
Manage main use cases
Manage enablement/user growth plan
Manage product adoption strategy
Manage product adoption activities
Manage organic needs for current investment
Manage cloud cost control
Manage tuning & optimization
Manage executive and operational governance
Provide internal updates
Provide external updates
Report customer health
Report investment status
Report important risks
Report product adoption
Report use case progression
How You'll Work.
Team & Collaboration
Sales teams; Field engineering teams; Multiple selling teams; Internal stakeholders; Databricks Product; Databricks Engineering teams; Professional Services resources; Customer-facing technical roles; Technical teams
Communication Scope
Engage effectively; Communicate effectively
Process & Methodology
Technical program management, Project management, Account management, Stakeholder management, Resource management, Roadmap planning
Full Job Description
CSQ427R106 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with the expectation that you will become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate effectively with an organization at all levels. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live, and healthy consumption of the
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