Databricks

Technology

DeliverySolutionsArchitect

$175–250k ~AI est. California, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Delivery Solutions Architect at Databricks. Skills: Data Intelligence Platform, Solution architecture, Customer success. Empower customers solve data problems. Accelerate adoption of Databricks platform”

What You'll Achieve.

Maximize value from platform; Achieve return on investment; Drive growth in customers; Ensure customer success; Drive onboarding; Drive enablement; Drive success; Drive go-live; Drive healthy consumption

Industry & Context.

Technology
Problems you'll solve

Resolving escalations; Creating certainty from uncertainty

Eligibility Requirements

Travel up to 30%

What They're Looking For.

Must Have

5+ years experience technical project/program delivery, Programming experience in Python, SQL, or Scala, Customer-facing pre-sales, technical architecture, customer success, or consulting role, Understanding of solution architecture, Understanding of attributing business value, Technical program or project management, Experience resolving complex escalations, Experience conducting discovery workshops, Experience creating strategic roadmaps, Experience conducting business analysis, Experience managing complex programs/projects, Track record of overachievement, Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience

Nice to Have

Databricks platform knowledge

What You'll Do.

Empower customers solve data problems

Accelerate adoption of Databricks platform

Increase focus and technical accountability

Guide customers accelerate usage

Maximize value from platform

Drive growth in assigned customers

Lead customers' stakeholders

Build executive relationships

Orchestrate specialized teams

Create and drive plans

Become post-sale technical lead

Engage and communicate effectively

Engage with Solutions Architects

Lead post-technical win strategy

Execute post-technical win plan

Be accountable technical leader

Create certainty from uncertainty

Drive healthy consumption

Be first contact for technical issues

Address production/go-live status

Leverage Shared Services

Leverage User Education

Leverage Onboarding/Technical Services

Leverage Support resources

Escalate to expert-level technical experts

Execute point of view

Accelerate use cases into production

Coordinate with Professional Services

Navigate Databricks Product

Navigate Databricks Engineering

Develop execution plan

Progress use cases from 'win' to production

Develop enablement/user growth plan

Develop product adoption strategy

Develop product adoption activities

Address organic needs

Provide executive governance

Provide operational governance

Provide internal updates

Provide external updates

Report on usage status

Report on customer health

Report on investment status

Report on product adoption

Report on use case progression

How You'll Work.

Team & Collaboration

Sales teams; Field engineering teams; Multiple selling teams; Internal stakeholders; Customer-facing technical roles; Databricks Product teams; Databricks Engineering teams; Professional Services resources

Communication Scope

Technical credibility; Engage effectively; Communicate effectively; Executive presentations

Process & Methodology

Technical program management, Project management, Account management, Stakeholder management, Resource management, Roadmap planning, Program delivery, Project delivery

Full Job Description

CSQ427R106 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability for our most complex customers who need guidance to accelerate usage of Databricks workloads they have already selected, helping them maximize the value they get from our platform and their return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with the expectation that you will become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate effectively with an organization at all levels. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live, and healthy consumption of the

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