Databricks
DeliverySolutionsArchitect
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Delivery Solutions Architect at Databricks. Skills: Data Intelligence Platform, Data and AI, Solution Architecture. Engage with Solutions Architects. Lead post-technical win strategy”
What You'll Achieve.
Accelerate adoption; Drive growth; Ensure customer success; Maximize platform value; Maximize ROI; Drive usage; Drive onboarding; Drive enablement; Drive success; Drive go-live; Drive healthy consumption; Increase adoption
Industry & Context.
Resolve complex escalations; Create certainty from uncertainty
Travel up to 30%
What They're Looking For.
Must Have
5+ years technical project delivery, 5+ years Data and AI domain, Programming experience Python, Spark, Customer-facing role experience, Solution architecture experience, Distributed data systems understanding, Business value attribution experience, Technical program management experience, Account management accountability, Stakeholder management accountability, Resource management accountability, Complex escalation resolution experience, Open-ended discovery workshop experience, Strategic roadmap creation experience, Business analysis experience, Complex program delivery experience, Complex project delivery experience, Bachelor's degree in CS/IS/Engineering, Equivalent experience through work
Nice to Have
Databricks platform experience, Travel up to 30%
What You'll Do.
Engage with Solutions Architects
Lead post-technical win strategy
Be accountable technical leader
Create certainty from uncertainty
Drive healthy consumption
Be first contact for technical issues
Address production go-live status
Leverage Shared Services
Leverage User Education
Leverage Onboarding/Technical Services
Leverage Support resources
Escalate to expert experts
Execute point-of-view
Coordinate with Professional Services
Deliver PS Engagement proposals
Navigate Databricks Product teams
Navigate Databricks Engineering teams
Develop execution plan
Cover customer-facing technical roles
Cover customer-facing technical teams
Drive use cases to production
Develop enablement plan
Develop user growth plan
Increase product adoption
Address organic needs
Provide executive updates
Provide operational updates
Report customer health
Report investment status
Report product adoption
Report use case progression
How You'll Work.
Team & Collaboration
Sales teams; Field engineering teams; Customer stakeholders; Executive relationships; Specialized teams; Databricks colleagues; Selling teams; Internal stakeholders; Multiple teams; Product teams; Engineering teams; Customer-facing teams
Communication Scope
Engage at all levels; Communicate at all levels
Process & Methodology
Program management, Project management, Account management, Stakeholder management, Resource management, Roadmap planning
Full Job Description
CSQ427R197 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization. The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workload
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