Amazon Web Services, Inc.
Technology
DeliveryPracticeManager,WWPSProServeAerospaceandSatellite(A&S)
“Delivery Practice Manager, WWPS ProServe Aerospace and Satellite (A&S) at Amazon Web Services, Inc.. Skills: Delivery management, Team management, Customer engagement. Manage a team of Delivery Consultants. Support AWS enterprise customers”
What You'll Achieve.
Exceed customer satisfaction targets; Deliver customer engagements; Deliver engagements on time; Deliver engagements within budget; Exceed customer expectations
Industry & Context.
Root cause analysis
US Citizen, Security clearance
What They're Looking For.
Must Have
US Citizen, Obtain and maintain security clearance, 5+ years IT/Management Consulting, Experience leading teams in technology sector
Nice to Have
Knowledge of enterprise IT management frameworks, Experience integrating AWS cloud services, Experience with customer relationship management, Experience with design of modern delivery models, US government security clearance top secret or above, 3+ years security, compliance and risk management experience, Experience in Space Vehicle/Satellite Operations, Space Communications experience
What You'll Do.
Manage a team of Delivery Consultants
Support AWS enterprise customers
Serve as strategic advisor
Build and manage teams
Architect and implement solutions
Drive engagement delivery
Drive business development initiatives
Provide portfolio guidance
Meet customer satisfaction targets
Define business outcomes for customers
Build trust with customers
Identify AWS Professional Services offerings
Create proposals and SOWs
Optimize team performance
Align teams to customer needs
Address customer outcomes
Cultivate customer relationships
Cultivate AGS relationships
Cultivate ProServe team relationships
Deliver customer engagements
Support sales through scoping
Deliver engagements on time
Deliver engagements within budget
Exceed customer expectations
Hold Practice total utilization goal
Build and manage high-performing team
Collaborate with Delivery Consultants
Collaborate with Engagement Managers
Collaborate with Account Executives
Collaborate with Cloud Architects
Provide input on new features
Develop IT strategies
Oversee IT strategy implementation
Ensure on-time delivery
Ensure within-budget delivery
Drive business development
How You'll Work.
Team & Collaboration
Customer teams; AWS Partner Network; Delivery Consultants; Engagement Managers; Account Executives; Cloud Architects
Communication Scope
Translate technical concepts; Talk in technical depth
Process & Methodology
Engagement delivery, On-time delivery, Within budget delivery
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