Amazon Web Services
Technology
DeliveryPracticeManager,GlobalProServeSecurity
“Delivery Practice Manager, Global ProServe Security at Amazon Web Services. Skills: Delivery management, Security background, Customer engagements. Manage a team of ProServe Delivery Consultants. Support AWS largest customers through transformative projects”
What You'll Achieve.
Exceed customer satisfaction targets; Deliver customer engagements on time; Deliver customer engagements within budget; Exceed customer expectations
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree in Computer Science, Knowledge of IaaS cloud computing transition challenges, Experience in IT consulting/management with IT Transformation, Experience in program or engagement management, Experience in enterprise architecture, Experience managing and delivering large-scale enterprise IT projects
Nice to Have
Experience with design of modern, scalable delivery models, Experience in project management, Experience in financial modeling, Experience building strategic relationships with stakeholders, Experience identifying, developing, negotiating, and closing opportunities, Experience working with C-level executives, Advanced technology degree, AWS Professional level certifications
What You'll Do.
Manage a team of ProServe Delivery Consultants
Support AWS largest customers through transformative projects
Serve as a strategic advisor to customers
Build and manage a team of Delivery Consultants
Architect and implement innovative solutions
Drive engagement delivery
Drive business development initiatives
Provide portfolio guidance
Meet and exceed customer satisfaction targets
Understand and define business outcomes for customers
Build trust with customers
Identify applicable AWS Professional Services offerings
Create proposals and Statements of Work
Optimize team performance
Implement tailored people development plans
Align teams to customer needs
Translate technical concepts into business value
and ProServe team relationships
Deliver customer engagements
Support sales through scoping technical requirements
Deliver engagements on time
Deliver engagements within budget
Exceed customer expectations
Hold the Practice total utilization goal
Build and manage a high-performing team
Collaborate with Delivery Consultants
Collaborate with Engagement Managers
Collaborate with Account Executives
Collaborate with Cloud Architects
Provide input on new features
Develop IT strategies for customers
Oversee IT strategy implementation
Ensure on-time delivery
Ensure within-budget delivery
How You'll Work.
Team & Collaboration
Cross-functional teams; Customer teams; AWS Partner Network
Communication Scope
Executive presentations; Technical depth
Process & Methodology
Program management, Engagement management, Resource planning, Managing schedules, Reporting project status
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