Isla
healthtech
DeliveryManager/TechnicalProgrammeManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Delivery Manager / Technical Programme Manager at Isla. Skills: Implementation projects, Client relationship management, Process streamlining, Impact measurement. Lead NHS implementation projects. Ensure smooth onboarding and adoption”
What You'll Achieve.
Ensure clients get the most out of the Isla platform; Help technology have real impact; Develop expertise in our platform; Influence its future direction; Drive meaningful outcomes; Enable a scalable model of care; Empower healthcare staff; Improve patient outcomes; Deliver a step change in clinical productivity
Industry & Context.
Analytical approach; Evidence of using data to inform decisions; Structure problems clearly; Analyse information quickly; Make sound decisions in ambiguous situations
Work and live permanently within the UK, Travel to London at least 4 times a year, Travel as needed, Work outside of the UK up to 90 days per year
What They're Looking For.
Must Have
Proven work experience as a Programme or Project Manager, Delivery Manager, or similar, An understanding of project management methodologies, Account Management skills, Track record of consistently high performance, Analytical approach with evidence of using data to inform decisions, Proven experience of running benefits realisation processes within projects, Excellent communication, influencing, and negotiation skills, Comfortable navigating complex organisations and building networks
Nice to Have
Degree qualification: 2:1 or above from a recognised university, or a first-class degree from any university., Quantitative background preferred: Degree or academic background in a quantitative discipline such as maths, economics, engineering, physics, or similar., Evidence of critical thinking: Able to structure problems clearly, analyse information quickly, and make sound decisions in ambiguous situations., High level of proactivity: Demonstrates initiative, ownership, and a bias toward action., Strong interpersonal presence: Able to build rapport quickly, communicate with confidence, and engage stakeholders effectively.
What You'll Do.
Lead NHS implementation projects
Ensure smooth onboarding and adoption
Streamline delivery processes
Measure and demonstrate platform impact
Understand client needs
Guide clients through implementation
Act as main point of contact for clients
Resolve client issues
Support ongoing client adoption
Collaborate with internal teams
Ensure delivery excellence
Provide input on company strategy
Build and expand professional network
Map out next steps with prospects
How You'll Work.
Team & Collaboration
Work closely with customers; Collaborate with internal teams; Work closely with Product; Build and expand professional network within the NHS and healthcare sector; Build rapport quickly; Communicate with confidence; Engage stakeholders effectively
Communication Scope
Excellent communication; Influencing; Negotiation skills
Process & Methodology
Project management methodologies, Programme management, Project management, Delivery management
Full Job Description
### **Delivery Manager / Technical Programme Manager** 🕙 **Role details:** This is a full time role for 40 contracted hours per week 💷 **Salary** : £42,000 - £48,000 per annum (plus commission based on performance) 🌍 **Location** : We are a hybrid team, based throughout the UK. We offer the flexibility to work outside of the UK up to 90 days per year; however you must be able to work and live permanently within the UK, and travel to London at least 4 times a year for team meeting sessions and additionally as needed. #LI-Remote We’re looking for a talented Technical Programme Manager to join Isla’s Delivery team. In this client-facing role, you’ll lead NHS implementation projects, manage onboarding, and build strong relationships with users to ensure they get the most out of the Isla platform. You’ll work closely with customers to resolve issues, support renewals, and guide adoption - helping our technology have real impact in complex healthcare environments. As you grow in the role, you’ll develop expertise in our platform and influence its future direction to meet the needs of our NHS partners. If you’re ambitious, motivated, and enjoy building strong relationships while driving meaningful outcomes, this is a great role for you. \------ ### Who We Are Isla Health is a venture-backed healthtech startup, supporting our partners across the UK, EU and internationally beyond this. We have built a new category of healthcare technology which we refer to as the Digital Pathway Platform (DPP). Founded in 2019, we now support 25% of NHS Trusts and see 2 million submissions on the platform every year. As a company we are all laser focused on enabling a scalable model of care which empowers healthcare staff and improves patient outcomes. The DPP supports this by setting up digital pathways which are remote-first and asynchronous. As pathways harness sophisticated automation, clinical algorithms and intelligent cohorting, patients always take the optimised route through thei
Applying for this Delivery Manager / Technical Programme Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Isla?
Real rants from real employees. Read before you apply.