NexusOne
Customer Delivery and Operations
DeliveryManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Delivery Manager at NexusOne. Skills: program management, technical delivery programs, customer engagement programs. Coordinate and drive complex customer engagement programs across the Forward Engineering team. Manage engagement timelines, customer communication cadences, resource coordination, and risk tracking”
Industry & Context.
What They're Looking For.
Must Have
5+ years experience in technical program management, professional services operations, or enterprise project management, Experience managing technical delivery programs for data platform, cloud migration, or enterprise software projects, proficiency with project management tools (Jira, Asana, MS Project) and executive reporting, Ability to understand and communicate technical concepts to both technical and non-technical stakeholders, Experience in a customer-facing professional services or implementation environment
Nice to Have
PMP, Agile, or equivalent certification preferred
What You'll Do.
Coordinate and drive complex customer engagement programs across the Forward Engineering team
Manage engagement timelines
customer communication cadences
resource coordination
Operate as the operational backbone of high-complexity enterprise deployments and solution delivery programs
Ensure that multi-disciplinary FE teams execute cohesively and that customers have a clear view of progress
Own program management for large
complex Forward Engineering customer engagements
Develop and maintain detailed project plans
and risk registers for active engagements
Coordinate resource scheduling across Enterprise Deployment
and AI practice teams
Lead weekly customer status meetings
prepare executive-level program reports
and manage escalation communication
Track and report engagement financial performance against budgeted hours and timelines
Drive internal retrospectives and capture lessons learned for the delivery playbook
Coordinate cross-pillar dependencies between Forward Engineering and the Engineering pillar (L3 escalations
Support the Head of Forward Engineering on capacity planning and demand forecasting
How You'll Work.
Team & Collaboration
Coordinate resource scheduling across Enterprise Deployment, Data Engineering, Migration, and AI practice teams; Coordinate cross-pillar dependencies between Forward Engineering and the Engineering pillar
Communication Scope
communicate technical concepts to both technical and non-technical stakeholders; customer communication cadences; customer status meetings; executive-level program reports; escalation communication
Process & Methodology
program management, project plans, milestone tracking, risk registers, resource scheduling, executive reporting, capacity planning, demand forecasting
Full Job Description
ABOUT NEXUS You don't have an AI story if you don't have your data story. That's where NexusOne comes in. We're the converged data platform for the AI era — composable by design, built on an open-source foundation, and AI-native from the ground up. One identity, one governance envelope, one operational layer across every mainframe, data lake, warehouse, and streaming system in the business. For the first time, enterprises can bring their existing stack along instead of rebuilding it — and still give AI agents full context across the estate. What we stand for is simple: sovereign data, interoperable systems, decoupled intelligence — delivered the way modern software should be. No rip-and-replace. No multi-year transformation. Our CEO Anu Jain puts it well: we turn the "ball of yarn" of data integrations into a unified engine — less like assembling car parts, more like buying the car ready to drive. 85+ open-source tools pre-integrated. AI-native automations that deploy and self-heal the stack without human toil. Forward-deployed engineers who build shoulder-to-shoulder with customer teams — hands on keyboards, not just on decks. It's working, and fast. We're tripling revenue year over year, backed by Insight Partners, and running in production in environments most vendors won't touch. Our platform processes credit risk data for 90%+ of US small businesses — 40M+ — every month. Intent signals for 300M+ subscribers monthly for Africa's largest telco. The data and AI layer for a Top 3 US bank. We're 100+ people across the US and India, headquartered in Atlanta. We think big, move fast, and don't mistake activity for progress. We hire people who'd rather ship the rocket than brief someone on it. Check out this podcast of Anu talking about our solution here: https://www.youtube.com/watch?v=g8g50sv5GhQ ROLE SUMMARY Technical Delivery Managers coordinate and drive complex customer engagement programs across the Forward Engineering team. They manage engagement timelines, cus
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